Job Description

To provide expert advice and support in practice formulation and associated best practice improvements

Responsible for leading and developing a team of technical resources that provide operational project and technical support

Hello Future Technical Team Lead

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of the people that make it happen. As part of our tech family, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Role Purpose

To provide expert advice and support in practice formulation and associated best practice improvements. Responsible for leading and developing a team of technical resources that provide operational project and technical support.

Job Description

Implement processes, which build customer service delivery excellence and encourage others to provide exceptional service.Inspire and guide diverse technical teams, resolve conflicts, and mentor junior staff.Communicate effectively across technical and non-technical audiences.Translate business IT requirements into implementable solutions & continuously monitor to ensure operational continuity and effectiveness.Ensure adequate unit, system integration and post implementation unit tests are performed for all configuration and development tasks. Ensure testing yields an acceptable level of performance for the changes being deliveredAssess, identify, and mitigate potential risks within the IT function by complying with technology business policy and process requirements (SDLC and change / release management process definition) to ensure operational performanceDesign relevant IT Solution and produce specification and architecture in accordance to agreed standards against the requirements and approved by the appropriate governance forums.Analyse and/or identify problems/requirements to determine impact, patterns and trends, best fit alternatives, and best practice solutions. Determine the estimated resources and timelines required to deliver the required functionalityOversee and manage all technical support request escalated and ensure effective resolution within the Service Level AgreementImplement functional IT strategy in support of business objectives with particular focus on operational and service excellenceParticipate in specialist communities of practice and contribute positively to own and organizational knowledge improvementSupport effective teamwork within the function. Participate and collaborate across teams.Plan and manage performance, skills development, employment equity, talent, and culture of team to improve innovation, achieve efficiencies and increase competencies.Plan and manage performance, skills development, employment equity, talent, and culture of team to improve innovation, achieve efficiencies and increase competencies

We can be a match if you are:

Curious & courageous - you're driven by always wanting to know more and learn moreA team player - you believe in the power of teams so you're always part of one, building and leveraging your networks.Emotionally intelligent - you have a high EQ that enables you to truly lead and connect with people, no matter how technical or specialist your role is.

You’ll be an ideal candidate if you have the following experience and qualifications:

Completed IT Degree or Diploma5 years plus Java / C# development experience predominantly in complex back-end applications, and currently coding2 years plus experience leading technical teams preferably in Financial ServicesGood knowledge of Architecture and Design Principles, Application Performance Management, Infrastructure and ITSMStrong MS SQL, MySQL, Oracle, PostgreSQL and other DB technologiesStrong RESTful Api, Web services and Containerisation knowledge.NET Core, Spring-Boot, Linux, Windows experience beneficialKnowledge of IT Security, AI, Intelligent Automation and Cloud and advantageKnowledge and experience of Commercial Lending, Credit Risk and Collateral Management an advantage

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

31/01/25

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.