San Mateo, CA, 94497, USA
14 days ago
Technical Trainer
Job Description The Technical Trainer will be actively engaged in the design, development, and execution of technical and non-technical training for the Base Operations team. This will include but is not limited to new hire orientation, high voltage interaction and safety, CAN diagnosis, component level repairs, special tooling, and general autonomous and electric vehicle knowledge. You will help in communicating policies, procedures, and practices to the team to ensure everyone is aware of the expectations and the real-time changes. Additionally, you will work with cross-functional teams to align on training management systems and ensure our content is standardized with other teams across the company RESPONSIBILITIES  Research, analyze and identify specific training needs to support team objectives  Select appropriate delivery methodology, develop lesson plans, instructional materials, and student handouts  Develop and administer an ongoing training program that includes all aspects of employee growth from onboarding and orientation through continued growth in both technical and managerial tracks  Work closely with internal & external teams to define requirements for all training types  Introduce new and current employees to technical systems and upgrades used in the performance of their duties  Schedule & conduct both classroom and on-the-job instruction and track and report completion to metrics  Develop evaluations that assess the effectiveness of training and implement mechanisms for feedback to continuously improve the training program based on technician feedback, performance data, and industry best practices. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .     To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Excellent presentation skills  Willing to travel 20% of the time to other Zoox locations in the Bay Area  Strong verbal and written communications skills  Proven interpersonal, coaching, and mentoring skills  Demonstrated organizational and planning skills  Strong technical and analytical skills  Ability to prepare, reproduce, and deliver training materials  Experience with Google Suite (Docs, Sheets, Slides, Forms)  At least 3 years of experience in assessing training needs, developing instructional materials, and providing training to team members  Must have at least 2-5 years of industry experience null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
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