Technical Trainer
TEKsystems
Description
Summary:
The Digital Media & Training Designer enhances training and digital media content by combining creative design with technical skills. This role involves revising instructional materials for e-learning and instructor-led courses, creating digital media assets, troubleshooting technical issues.
Duties & Responsibilities:
Revise and enhance in-house instructional materials, including training guides, lesson plans, and visual aids for e-learning, instructor-led, and self-paced formats. Producing media content, user interface design, and other specifications to meet diverse needs, including but not limited to photography, videography, and audio production.
Develop digital media and training assets using approved applications to deliver engaging experiences.
Collaborate with Subject Matter Experts (SMEs) to ensure materials align with the organization’s mission, vision, and values.
Research and implement the latest trends in talent development, instructional design, and learning theory.
Ensure visual assets and training content align with organizational branding and maintain a cohesive style.
Translate business requirements into media assets to meet objectives.
Coordinate digital media development and ensure integration across technologies.
Maintain and organize training libraries in cloud storage.
Evaluate and recommend tools to produce and enhance digital media content.
Develop prototypes and gather user feedback to improve usability.
Adhere to project timelines and provide regular updates to leadership and stakeholders.
Participate in team projects, providing improvement recommendations based on feedback.
Required Skills:
Knowledge of instructional design theories and training programs.
Knowledge of digital media development tools, internet applications, and user interface design.
Skilled in digital media authoring tools such as Adobe Applications (Creative Cloud, Captivate), Articulate 360, and 3D visualization software at an intermediate to expert level.
Skilled in cloud file management.
Skilled in Microsoft Office products (Word, Excel, PowerPoint, SharePoint, Power BI, etc.).
Ability to manage multiple tasks, prioritize effectively, and work independently.
Good verbal and written communication skills, with the ability to convey technical concepts clearly.
Ability to maintain effective working relationships and work as part of a collaborative team.
Strong organizational and time management skills, with attention to detail.
Ability to lift up to 25 pounds and travel as required for the role.
General Characteristics
Skills
Technical writing, Training materials, Product analysis, Technical documentation, Requirements gathering, Technical leadership, Active directory, Call center, Service desk
Top Skills Details
Technical writing,Training materials,Product analysis,Technical documentation,Requirements gathering,Technical leadership
Additional Skills & Qualifications
Education: Bachelor’s Degree in Instructional Technology, Computer Science, Information Systems, Education, or other related field. Or equivalent work experience.
Experience: A minimum of 3 years of Training (including IT course development and delivery) experience.
Complexity: Intermediate professional level role. Works independently or on multiple IT training projects as a project team member, occasionally as a project leader. Works on small to large, complex IT training projects that require increased skill in multiple technical environments and knowledge of a specific business area. May coach more junior staff.
1. Training Program Development and Delivery: Creating and delivering training programs for end-users and IT professionals, including classes, workshops, CBT, and online help.
2. Training Needs Assessment and Vendor Selection: Involvement in assessing training needs and selecting appropriate vendors.
3.. Documentation Development: Developing documentation for custom and packaged applications using various mediums.
4. Collaboration with IT and Business: Working closely with IT and business teams to understand system and training needs.
5. Adult Learning Principles: Applying adult learning principles to deliver effective training to diverse audiences.
6. Technical Training Expertise: delivering technical training to IT professionals, requiring in-depth knowledge of specific systems, applications, and programming languages (e.g., Oracle, NT, C++).
Pay and Benefits
The pay range for this position is $25.00 - $30.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Ocoee,FL.
Application Deadline
This position is anticipated to close on Mar 14, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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