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Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Then come and join our team as a Technical Training Specialist - Customer IT/Chem IA where you will be responsible for delivering technical training and customizing customer training plans for our Core Laboratory Solutions business.
Our global team: We are a team of 66,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.
The Technical Training Specialist IT/Chem IA is part of the Customer Solutions team and is responsible for delivering approved training curriculum to North America customers for Core Lab products. The technical training will include basic operations and troubleshooting, and will be delivered either in a training center, virtually, or at the customer site. This position will support all Siemens Healthineers Core Lab portfolio, with an initial focus on virtual training for Informatics products (Atellica Data Manager).
The ideal candidate is a medical technologist with experience in adult education, technical training, or curriculum development. This role is based in the Tarrytown, NY office but candidates from New Jersey, Connecticut, Pennsylvania, Maryland, and Delaware can be considered. Travel needs will vary based on business needs, up to 50%.
This is a role well suited to a dynamic and ambitious professional, looking for the next step in their career. As a Technical Training Specialist, you will: Facilitate in-person and remote, basic and advanced training programs.Provide technical input and update instructor-led and computer-based training curriculum and pilot new programs as needed.Troubleshoot problems and successfully maintain instruments when working in the training laboratory. Collaborate cross-functionally to stay current and standardize training content. Work independently to interface with outside departments and effectively represents the Customer Solutions team. Participate in continuous improvement efforts to increase customer satisfaction and customer retention, Lead by example, demonstrate and promote the company culture and values. \Assist as needed to perform other related duties and special projects to support business needs. Travel nationally as required – up to 50% Required skills to have for the success of this role:
Excellent written, verbal, and interpersonal communication skills with people in a wide range of organizational roles and education levels are required.Excellent organizational skills and demonstrated ability to work independently. Excellent attention to detail, good problem solving and analytical skills. Understanding of the operations and workflow of a laboratory Experience with Laboratory Informatics Systems and/or middleware products required. Customer focused mindset Team player with a high degree of flexibility and capacity for adaptation on a changing business environmentBS/BA degree, preferred in Medical Technology, Information Systems, Computer Science or Computer Engineering plus 2 years’ experience.Previous experience in laboratory automation and middleware instruments, PC knowledge, networking and interface protocols, or experience in a hospital setting supporting instrumentation and Laboratory Information Systems is a big plus. Our culture: We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success. Check our Careers Site at https://jobs.siemens-healthineers.com/careers
The pay range for this position is $92,000K-124,000K annually; however, base pay offered may vary depending on job-related knowledge, skills, and experience. The annual incentive target is 6% of base pay. Siemens Healthineers offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: https://benefitsatshs.com/index.html. This information is provided per the required state Equal Pay Act. Base pay information is based on market location. Applicants should apply via Siemens Healthineers external or internal careers site.
If you wish to find out more about the specific before applying, please visit: https://usa.healthcare.siemens.com/about. As an equal-opportunity employer we are happy to consider applications from individuals with disabilities. Work effectively as a team, motivating colleagues and team members to produce the best results.

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