Company Description

ClientSolv Technologies is an IT solution firm with over a decade of experience serving Fortune 1000 companies, public sector and small to medium sized companies. 

Job Description

We are seeking a Technical Writer for a 6 month + contract (with the option to extend further) in Nashville, TN.   This role will work a hybrid schedule assisting with developing written information about the organization’s computing systems that aid in their development, use, and support. Outputs will include a range of documents to be read by both technical and non-technical personnel across all departments. 
 
Responsibilities will include (but not limited to) the following:

 Liaise with department heads and end users to define and identify business procedures Establish documentation needs for hardware and software.Work with staff to produce user guides, manuals, technical specifications, training material, user policies, and proposals, etc. Analyze IT project requirements to determine types of documents needed.Collaborate with systems and development staff to collect and interpret technical information.Research, evaluate, and recommend new documentation tools and methods in support of documentation improvement efforts.Plan, design, research, write, and edit a range of documents, including user guides and manuals, technical specifications, training materials, user policies, and proposalsEdit written documentation of development and other IT staff to create unified and consistent support documents.Establish, communicate, and maintain documentation standards, and provide training where required.Maintain currency and accuracy of all documentation.

QualificationsGraduation from an accredited college or university with a bachelor’s degree  in  Information Technology, Information Sciences and Technology, Business Analysis and Management, Business Analytics and Information Technology or other related degree3 years of professional level experience in technical writing, editing, and documenting information technology software systems.Knowledge of information gathering, planning, and organizing as well as a strong understanding of document formatting and presentation techniques.Experience working with Microsoft Windows and Microsoft Office.  Experience with court operations and business processes preferred.

Substitutions of Experience for Education: Professional level experience in business process analysis, computer systems implementation, or business information systems may be substituted for the required Bachelor’s Degree on a year for year basis. 

Additional Information

This 6 month+ contract (with a strong possibility of extension) will work a hybrid schedule in Nashville, TN.