Armonk, NY, USA
15 days ago
Technical Writer
Kforce is looking for a Technical Writer for a six-month contract opportunity in Armonk, NY. The Technical Writer will be responsible for creating and updating comprehensive SOPs (Standard Operating Procedures). This individual will work closely with various operations leaders to understand and document complex processes in a clear and concise manner. They will also collaborate with training resources to share their content in support of developing training materials. The ideal candidate is detail-oriented, possesses a strong technical background, and has exceptional writing and communication skills. Responsibilities: * Develop and inventory of in-scope SOPs and meet with operational teams to gather information on existing processes and procedures * Identify the SOPs requiring updates and estimate relative effort for each document * Collaborate with systems teams to gather screen shots to be leveraged in revised SOPs * Develop and write clear, concise, and accurate SOPs that meet industry standards and are accessible to all levels of staff * Ensure all documentation is in compliance with regulatory requirements and internal standards * Meet with operations leaders to review updated SOPs and incorporate feedback and edits * Assist in posting all SOPs in a central file store to ensure easy access and organization of all SOPs * Manage multiple documentation projects simultaneously for various product areas and lines of business, adhering to deadlines and quality standards
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