We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. 

As a Technical Writer III at JPMorgan Chase within the Corporate Sector, specifically the Engineer's Platform & Integrated Experience team, your role involves being a key member of an agile team, tasked with designing and delivering top-tier technology products in a secure, stable, and scalable manner. Your responsibilities include implementing vital technology solutions across a range of technical areas within different business functions, all in support of the firm's business objectives.

Job responsibilities

Create and curate documentation for our Platform and Products, including conceptual overviews, task-based guides, API definitions, and tutorials. Work closely with Product and Engineering across various teams to gain deep understanding of the products and services we offer.  Translate complex technical information into simple, accurate, engaging content that adapts to various audiences. Research, create, and maintain documentation templates that adhere to organizational and legal standards. Develop content in alternative media forms for maximum usability, with consistent tone of voice across all documentation. Push forward new ideas on how to create, deliver, author, and interact with technical content.  Define standards and processes for creating and publishing external documentation. Contributes to software engineering communities of practice and events that explore new and emerging technologies Adds to team culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities and skills

 Formal training or certification on software engineering concepts and 3+ years applied experience.  You love to make hard things easy to understand. You are curious and eager to learn. You are experienced and eager to teach.  You are creative and collaborative. You are comfortable with a certain level of ambiguity. You have high confidence and a low ego. High level of autonomy and accountability. Culture-heavy, process-light. Superb written communication skills, with strong attention to detail and quality. Proven experience as an effective technical writer, able to communicate technical concepts clearly and precisely. Ability to quickly learn and understand complex subject matters and to describe them in clear, simple language.  Experience documenting customer facing APIs  Experience in writing product documentation, manuals, guides and tutorials for various audiences. Proven experience working closely with Design, Product and Engineering to define content structure and creating visuals and diagrams.

Preferred qualifications, capabilities and skills

Ability to work in a fast-paced, dynamic environment. Ability to teach others and share knowledge. We are looking for team players. We want you to coach other team members & developers on documentation standards & best practices  Comfortable in uncharted waters. We are building something new. Things change quickly. We need you to learn technologies and patterns quickly. Ability to see the long term. We don’t want you to sacrifice the future for the present. We want you to choose technologies and approaches based on the end goals. High standards. We are looking for people who expect personal performance and team performance to be nothing short of the best. Clarity of thought. We operate quickly and efficiently, and we value people who are economical with their time and clear with their opinions Comfortable working within a geographically distributed team.