Complete Description:
The purpose of the Digital Inclusion Program is to leverage the power of technology to connect communities with opportunities. This means ensuring all District residents have meaningful access to computers and high-speed broadband.
The Technical Writer will design, create, and maintain technical documentation for the Digital Inclusion program, including, but not limited to, a digital inclusion strategic plan, design specifications, and white papers. The candidate should have knowledge and experience writing about current technology issues, such as broadband access, the digital divide, and general wireless technology. The candidate should also possess experience writing policy.
Responsibilities include drafting, editing and publishing program documentation. Documentation must be done in real time as outcomes from business user group discussions. The Technical Writer ensures clarity and accuracy of system documentation in a logical and user friendly manner.
Behavior Characteristics:
Must be "emotionally intelligent"- able to listen to business users and read between the lines, have keen observation, intuitive, and reasoning skills. Must value the essential role conflict and resistance in creating excellent outcomes.
Skills:
Experience with creating technical documentation
Required 8 Years 3 - Expert
Experience creating white papers
Required 8 Years 3 - Expert
Experience creating strategic plans, design specifications
Required 8 Years 3 - Expert
Experience with Word Software
Required 8 Years 3 - Expert
Experience with Visio Software
Required 8 Years 3 - Expert
Experience with Publishing Software
Required 8 Years 3 - Expert
Experience with Power Point
Required 8 Years 3 - Expert
Experience with facilitating Business Process Improvement Teams
Nice to have 8 Years 2 - Proficient
Experience with real time documentation
Required 8 Years 3 - Expert
Experience working with project teams
Required 8 Years 3 - Expert
Strong verbal and written communication skills
Required 8 Years 3 - Expert
Experience writing policy and legislation
Highly desired 8 Years 3 - Expert
Ability to communicate technical concepts to a non-technical audience
Required 8 Years 3 - Expert
Experience in the private, non-profit, and public sectors
Desired 8 Years 2 – Proficient
This position is expected to last for 4 months. Please acknowledge.
Candidate must be available and prepared to attend an In-Person interview, if requested.