CACI is seeking a cleared Technical Support Analyst who will be providing writing and editing services across Intel Enablers/Mounted Systems. This position is based at Aberdeen Proving Ground, MD and is Hybrid!
What You’ll Get to Do:
Producing/Rewriting tech manual content or performing editing and formatting to ensure it passes quality checks before review and signature
Create line art (2D, isometric) from CAD renders, exploded views, to support detailed parts information and maintenance procedures
Compose and edit computer-generated flat line, isometric drawings.
Serves as command expert on technical data media innovation
Develops requirements and provides technical guidance and direction for preparation of technical publications
Assisting leads, engineers, and analysts by advising content outline and structuring
Collaborating with SMEs to design, write, revise, peer-review, and/or edit technical documentation, including whitepapers, standard operating procedures, plans, metrics, outlines, or presentations, as it relates to demonstrations or deliverables
Assisting with management for updates, version control, and revisions to knowledge management repository in SharePoint/Confluence/JIRA/Constant View/etc.
Participate on Intel Enablers/Mounted Systems calls/meetings to capture new tasking and ensure all open tickets and tasks are properly managed and addressed through JIRA/Confluence/MS TEAM/SharePoint/Volta/etc.
Collaborating consistently with leads, customer, and team to capture and provide updates
Periodically report metrics and corresponding analysis for client review and strategic information and planning
Understand and monitor operations processes, including but not limited to Business Continuity Planning and Strategic Planning
Ensure effective controls, countermeasures, processes are in place and optimized to maintain a strong organizational posture
Identify gaps and bottlenecks in the presentation and reporting of data within and to the JIRA dashboard, including issues related to schedule, performance, capacity, interoperability, scalability, and manageability
You’ll Bring These Qualifications:
An active DoD Secret clearance
Bachelor's Degree and 4 years of position-specific relevant experience
Need proficiency in common software i.e. AutoCAD, Adobe Illustrator/Photoshop, ISODraw
Proficient in MS Word, PowerPoint, Excel, Teams, and SharePoint
JIRA/Confluence/Agile Knowledge/Technical Writing
These Qualifications Are Nice To Have:
Certified Scrum Master, Certified Agilist, Project Management Professional, Certified Technical Writer (CTW)
Bachelor's degree in STEM or related discipline
Master's degree (Writing, Communication, or STEM)
What We Can Offer You:
- We’ve been named a Best Place to Work by the Washington Post.
- Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
- We offer competitive benefits and learning and development opportunities.
- We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.
- For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.
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What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.
An environment of trust.
CACI takes pride in fostering a diverse and accessible culture where every individual feels supported to chart their own path. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.
Your potential is limitless. So is ours.
Learn more about CACI here.
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Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.
The proposed salary range for this position is:
$61,600 - 129,300 USDCACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, disability, status as a protected veteran, or any other protected characteristic.