A company is looking to hire a fully remote Technical Writer. In this role, you will work in an agile environment doing technical writing for a software product used by data scientists. It is required to collaborate with the engineers and the marketing team to gather information on the software products.
Responsibilities Include:
- Bridge the gap between user workflow needs and technical functionality to create and update software product offering documents
- Analyze technical information, create user manuals, end-user training material, installation guides, reports, and technical releases.
- Interact with peers, managers, and technical staff to ensure technical documentation accuracy
- Carry out extensive research to craft high-quality software documentation and technical diagrams.
- Maintain technical community support area, Q&A, and forums
- Helping field support tickets and creating/updating new documentation based on support requests

Insight Global offers medical, dental, vision, 401k and mental health counseling for all employees.

Pay Rate: $48/hr, dependent on interview

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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