New York, NY, 10176, USA
12 days ago
Technical Writer - Product Documentation
divspan id=docs-internal-guid-f1714c93-7fff-793e-e584-2f6cf21b757ap dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=font-family: Arial, sans-serif; vertical-align: baseline;font size=3*Please provide writing samples with your application/font/span/pfont size=3br/fontp dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=font-family: Arial, sans-serif; vertical-align: baseline;font size=3The Team:/font/span/pfont size=3br/fontp dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=font-family: Arial, sans-serif; vertical-align: baseline;font size=3Accurate, creative—and fast. We help clients get the most from Bloomberg’s suite of tools and products. Through detailed user guides, contextual content, and just-in-time release notifications, we educate, inform, and guide clients to the tools and enhancements that can help them do their jobs!/font/span/pfont size=3br/fontp dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=font-family: Arial, sans-serif; vertical-align: baseline;font size=3Bloomberg’s Product Documentation team is a centralized team of technical writers, crafting user assistance materials that span business areas across the financial markets. We partner with Product, Technology, and UX teams to investigate requirements in an upbeat environment, characterized by frequent product updates and quick time-to-market. Our writers have the skills to solicit business needs, jump quickly from discovery to draft, and shift seamlessly between deliverables and writing styles./font/span/pfont size=3br/fontp dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=font-family: Arial, sans-serif; vertical-align: baseline;font size=3We take pride in being a collaborative team of 20+ writers that values peer-to-peer editing, an iterative writing process, and cooperative idea generation. We work with style guides to create useful materials with a unified voice. Though we move quickly and strive to perfect the art of balancing exciting priorities, we put a premium on quality—both of writing and ideas./font/span/pfont size=3br/fontp dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=font-family: Arial, sans-serif; vertical-align: baseline;font size=3The Role:/font/span/pfont size=3br/fontp dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=font-family: Arial, sans-serif; vertical-align: baseline;font size=3Our writers create a broad range of client-facing user assistance content for the Bloomberg Professional Service and related products. Sitting within Bloomberg’s UX Design department, we focus on user-centered documentation and play a key role in supporting consistency across the system. We also partner with an Engineering Agile Scrum team to build our own end-to-end documentation products, from CMS and authoring tools to client-facing UI./font/span/pfont size=3br/fontp dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=font-family: Arial, sans-serif; vertical-align: baseline;font size=3Well trust you to:/font/span/pul style=margin-bottom: 0px; margin-top: 0px;li dir=ltr style=font-family: Arial, sans-serif; list-style-type: disc; vertical-align: baseline; white-space: pre;p dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=vertical-align: baseline;font size=3Research, write, and produce client-facing documentation including user guides, slideshow-style feature tours, contextual help prompts, FAQs, and release notifications./font/span/p/lili dir=ltr style=font-family: Arial, sans-serif; list-style-type: disc; vertical-align: baseline; white-space: pre;p dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=vertical-align: baseline;font size=3Take ownership of the writing needs for one or more product areas, building relationships with interdisciplinary colleagues across the company to provide cohesive user assistance solutions./font/span/p/lili dir=ltr style=font-family: Arial, sans-serif; list-style-type: disc; vertical-align: baseline; white-space: pre;p dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=vertical-align: baseline;font size=3Adhere to team style guides for a suite of standard documentation deliverables, but innovate within style principles to create tailored documentation materials./font/span/p/lili dir=ltr style=font-family: Arial, sans-serif; list-style-type: disc; vertical-align: baseline; white-space: pre;p dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=vertical-align: baseline;font size=3Shift seamlessly between writing precise instructional documentation and more conversational, benefit-focused promotional announcements./font/span/p/lili dir=ltr style=font-family: Arial, sans-serif; list-style-type: disc; vertical-align: baseline; white-space: pre;p dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=vertical-align: baseline;font size=3Manage a high volume of projects to keep pace with shifting release schedules and business priorities./font/span/p/lili dir=ltr style=font-family: Arial, sans-serif; list-style-type: disc; vertical-align: baseline; white-space: pre;p dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=vertical-align: baseline;font size=3Gain quick domain knowledge of the market sectors and the workflow of financial professionals./font/span/p/lili dir=ltr style=font-family: Arial, sans-serif; list-style-type: disc; vertical-align: baseline; white-space: pre;p dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=vertical-align: baseline;font size=3Generate creative ideas to evolve our styles, processes, and tools./font/span/p/li/ulfont size=3br/fontp dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=font-family: Arial, sans-serif; vertical-align: baseline;font size=3You’ll need to have:/font/span/pul style=margin-bottom: 0px; margin-top: 0px;li dir=ltr style=font-family: Arial, sans-serif; list-style-type: disc; vertical-align: baseline; white-space: pre;p dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=vertical-align: baseline;font size=33+ years of technical writing experience or related field./font/span/p/lili dir=ltr style=font-family: Arial, sans-serif; list-style-type: disc; vertical-align: baseline; white-space: pre;p dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=vertical-align: baseline;font size=3Excellent creative writing skills for an end-user client audience, with flexibility to shift between procedural and conversational writing styles./font/span/p/lili dir=ltr style=font-family: Arial, sans-serif; list-style-type: disc; vertical-align: baseline; white-space: pre;p dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=vertical-align: baseline;font size=3Demonstrated ability to analyze custom financial tools and analytics and explain them with accurate, user-friendly documentation, structured to forefront need-to-know information./font/span/p/lili dir=ltr style=font-family: Arial, sans-serif; list-style-type: disc; vertical-align: baseline; white-space: pre;p dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=vertical-align: baseline;font size=3Strong project management skills, including experience in managing and organizing multiple projects with variable timelines./font/span/p/lili dir=ltr style=font-family: Arial, sans-serif; list-style-type: disc; vertical-align: baseline; white-space: pre;p dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=vertical-align: baseline;font size=3A proven track record of success interacting with all levels of staff and management, including business specialists, product managers, engineers, and senior management./font/span/p/li/ulfont size=3br/fontp dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=font-family: Arial, sans-serif; vertical-align: baseline;font size=3Wed love to see:/font/span/pul style=margin-bottom: 0px; margin-top: 0px;li dir=ltr style=font-family: Arial, sans-serif; list-style-type: disc; vertical-align: baseline; white-space: pre;p dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=vertical-align: baseline;font size=3Editing experience./font/span/p/lili dir=ltr style=font-family: Arial, sans-serif; list-style-type: disc; vertical-align: baseline; white-space: pre;p dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=vertical-align: baseline;font size=3Demonstrated initiative in innovating and implementing workflow, process, and technical solutions./font/span/p/lili dir=ltr style=font-family: Arial, sans-serif; list-style-type: disc; vertical-align: baseline; white-space: pre;p dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=vertical-align: baseline;font size=3Knowledge of the financial markets./font/span/p/lili dir=ltr style=font-family: Arial, sans-serif; list-style-type: disc; vertical-align: baseline; white-space: pre;p dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=vertical-align: baseline;font size=3Interest in strong visual display of information and image production as part of effective content design./font/span/p/lili dir=ltr style=font-family: Arial, sans-serif; list-style-type: disc; vertical-align: baseline; white-space: pre;p dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=vertical-align: baseline;font size=3Experience with DITA, HTML, or online authoring tools./font/span/p/li/ulfont size=3br/fontp dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=font-family: Arial, sans-serif; vertical-align: baseline;font size=3Writing Samples:/font/span/pfont size=3br/fontp dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=font-family: Arial, sans-serif; vertical-align: baseline;font size=3Apply if you think were a good match. We would like to see writing samples for this position, so please submit 2-3 samples of end-user documentation or training materials from a recent role or project./font/span/pfont size=3br/fontp dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;font size=3span style=font-family: Arial, sans-serif; vertical-align: baseline;Well get in touch to let you know about next steps, but in the meantime feel free to have a look at this: [1]/spana href=http://www.bloomberg.com/professionalspan style=font-family: Arial, sans-serif; color: rgb(0, 0, 0); vertical-align: baseline; http://www.bloomberg.com/professional/span/a/font/pdivbr/div/span/div Salary: 110000,130000,USD,Annual Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email amer_recruit@bloomberg.net
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