Job Summary
• This role is responsible for analyzing and interpreting schematics, printouts, and specifications to assess the functionality of various functional domains. The role involves the regular maintenance and optimization of equipment, proactive troubleshooting of complex system issues, and participation in debugging and troubleshooting activities for both new and existing products and systems. The role includes providing assistance for the development of new test programs and procedures and ensuring the calibration and validation of testing instruments.

Responsibilities
• Analyzes and comprehends schematics, printouts, and specifications when necessary to conduct assessments aimed at ascertaining the operational status of functional domains.
• Maintains and optimizes a wide range of equipment on a daily basis, proactively enhancing functionality and preventing potential issues.
• Assists in troubleshooting complex system operational issues, identifying root causes, and implementing effective solutions.
• Participates alongside engineers in the debugging and troubleshooting of new and existing products and systems.
• Assists in developing fresh test programs and procedures as required to accommodate emerging technologies.
• Maintains the regular calibration and validation of testing instruments.
• Ensures customer satisfaction by regularly meeting their needs and delivering assignments on time, actively engaging in project meetings.
• Acquires job skills and completes routine assignments/tasks, adhering to guidelines, and ensuring confidentiality in all dealings with company data.
• Assists in implementing new processes, supports department-level operational plans, and shares technical information with colleagues and clients.
• Solves defined problems using established procedures, and delivers basic technical, administrative, or operative tasks under direct instruction and close supervision.

Education & Experience Recommended
• High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.
• Typically has 0-2 years of work experience, preferably in equipment operation and troubleshooting , or a related field.

Preferred Certifications
NA

Knowledge & Skills
• Agile Methodology
• Automation
• Business Process
• Chemistry
• Data Analysis
• Fabrication
• Inventory Management
• Key Performance Indicators (KPIs)
• Merchandising
• New Product Development
• Process Improvement
• Project Management
• Purchasing
• SAP Applications
• Selling Techniques
• SQL (Programming Language)
• Supply Chain
• Technical Support
• Warehousing
• Workflow Management

Cross-Org Skills
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope
• Impacts own work and acts as a team member by providing information in support of team efforts.

Complexity
• Works on assignments that are routine in nature where limited judgment and/or minimal problem resolution is required.

Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
 

Sustainable impact is HP’s commitment to create positive, lasting change for the planet, its people, and our communities. This serves as a guiding principle for delivering on our corporate vision – to create technology that makes life better for everyone, everywhere.

HP is a Human Capital Partner – we commit to human capital development and adopting progressive workplace practices in Singapore.