Malvern, PA, USA
7 days ago
Technician

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Qualifications

Must have a good working knowledge of different types of audio-visual equipment including operation, set-up, troubleshooting, and explanation of equipment

Must have a good working knowledge of different types of video conferencing equipment \

ie. Microsoft Teams, Cisco systems

Ability to work in a collaborative team environment, as well as independently, and follow directions from supervisor

Must have excellent customer service skills, and maintain a positive and professional appearance and attitude

Must possess a high level of attention to detail, excellent time management skills, and ability to multi-task and prioritize work responsibilities

Respect diversity, and follow all company policies and procedures

Must be able to lift 50 lbs

Responsibilities

The Onsite Support Technician is a client-facing position responsible for setting up and operating a variety of high-end audio-visual equipment for live/virtual/hybrid client meetings and events

Also responsible for trouble-shooting any issues, and removal of equipment post-event

Currently hiring for Full Time

some evening & weekend work is required

Work closely with clients and the in-house Operations team to ensure the successful completion of events

Set-up, tear-down, and occasional loading and unloading of equipment

Operate different types of audio-visual equipment, for both live and virtual events

DataVideo Video camera switcherCrestron and AMX touch panelsCrestron and AMX transmitters and video control systemsQSC amplifiersPlanar video wallNEC PA653UL projectorNEC PA55OWNEC PA 521U

Provide excellent customer service to clients, promptly handling any equipment changes/requests

Ensure equipment is functional, safely, and professionally presented, and that client is familiar or comfortable with the operation of any equipment they are utilizing

Trouble-shoot any equipment issues with satisfactory resolution

Responsibilities

A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction

This position reports to an Operations Manager, Operations Director or Director, Event Technology

Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section

Strives to exceed the expectations and needs of internal and external customers

Maintains a positive relationship with all clients through effective communication

Meets with guests on site to ensure that their needs are met and the equipment setup is working properly

Monitors events and checks in on customers throughout the day

Qualifications

Must have a good working knowledge of different types of audio-visual equipment including operation, set-up, troubleshooting, and explanation of equipment

Must have a good working knowledge of different types of video conferencing equipment \

ie. Microsoft Teams, Cisco systems

Ability to work in a collaborative team environment, as well as independently, and follow directions from supervisor

Must have excellent customer service skills, and maintain a positive and professional appearance and attitude

Must possess a high level of attention to detail, excellent time management skills, and ability to multi-task and prioritize work responsibilities

Respect diversity, and follow all company policies and procedures

Must be able to lift 50 lbs

Responsibilities

The Onsite Support Technician is a client-facing position responsible for setting up and operating a variety of high-end audio-visual equipment for live/virtual/hybrid client meetings and events

Also responsible for trouble-shooting any issues, and removal of equipment post-event

Currently hiring for Full Time

some evening & weekend work is required

Work closely with clients and the in-house Operations team to ensure the successful completion of events

Set-up, tear-down, and occasional loading and unloading of equipment

Operate different types of audio-visual equipment, for both live and virtual events

DataVideo Video camera switcherCrestron and AMX touch panelsCrestron and AMX transmitters and video control systemsQSC amplifiersPlanar video wallNEC PA653UL projectorNEC PA55OWNEC PA 521U

Provide excellent customer service to clients, promptly handling any equipment changes/requests

Ensure equipment is functional, safely, and professionally presented, and that client is familiar or comfortable with the operation of any equipment they are utilizing

Trouble-shoot any equipment issues with satisfactory resolution

Responsibilities

A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction

This position reports to an Operations Manager, Operations Director or Director, Event Technology

Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section

Strives to exceed the expectations and needs of internal and external customers

Maintains a positive relationship with all clients through effective communication

Meets with guests on site to ensure that their needs are met and the equipment setup is working properly

Monitors events and checks in on customers throughout the day

Location:

On-site –Malvern, PA

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!


Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.

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