Rocky Mount, North Carolina, USA
19 days ago
Technician Fiber Installation
Discover a more connected Fiber Technician career At Lambert's Cable, as a Fiber Technician, you’ll Install, disconnect, reconnect, add, change, and troubleshoot fiber optic internet, and telephone in accordance with guidelines Connecting you to great benefits Weekly Paychecks Paid Time Off, Parental Leave, and Holidays Insurance (including medical, prescription drug, dental, vision, disability, life insurance) 401(k) w/ Company Match Stock Purchase Plan Education Reimbursement Legal Insurance Discounts on gym memberships, pet insurance, and much more! What you’ll do as a Fiber Technician You will Install, disconnect, reconnect, add, change, and troubleshoot fiber optic internet, and telephone in accordance with guidelines. You will use small hand tools, power tools, and test equipment. You will Install, setup and configure residential networking equipment such as ONT’s, routers, switches and OTDR’s You will perform testing on company issued devices and customer devices. You will attempt to identify and remedy sources of customer-perceived issues. You will drive a company vehicle between home/office, warehouse, and work sites in a safe and courteous manner. You will clean, maintain, and stock vehicles and equipment in order to perform required duties. You will complete paperwork accurately, and report/record work order status updates. You will perform customer service duties by: Greeting and interacting with customers in a professional courteous manner, including when responding to escalations and repeated customer concerns; Reviewing all requested services with the customer in order to ensure understanding and agreement; Educating the customer regarding product and service usage. What you’ll need You are18 years old You have have a valid driver's license (required) You are authorized to work in the United States for this company You have a high school diploma or GED equivalent You must be comfortable working in tight spaces (such as crawl spaces or house attics) You must be able to climb using ladders work using a bucket truck You can do fusion splicing You are comfortable working in inclement weather conditions You have the ability to work in a fast-paced, time-sensitive environment You have effective communication skills You are able to travel and work extended hours; overtime and weekends, as needed You must be available for on- call work You have ability to lift, climb, and carry ladders weighing up to 80lbs. Why work with us Your career here is more than just a job — it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind. Building stronger solutions together Diversity and inclusion are an essential part of our culture and success. Our company is an equal-opportunity employer — we are committed to providing a work environment where everyone can thrive, grow, and feel connected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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