Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. **Job Title:** + **Service Maintenance Technician, Traveling (M/F)** **Localisation :** + Lyon and Surrounding Areas **Zone d'intervention :** + departments 01/21/38/39/43/63/69/71/73 **About Us :** + The Industrial Technologies and Services (ITS) segment designs, manufactures, markets and services a wide range of air and gas compression, vacuum and blowing products, fluid transfer equipment, loading systems, power tools and lifting equipment, under the main brands Ingersoll Rand, Gardner Denver, CompAir ... + This position is attached to the Compressor Service activity dedicated to the commissioning and maintenance of Industrial Compressors. **Main Mission:** + Intervene in the event of a malfunction or breakdown in order to guarantee customer satisfaction and the sustainability of the installations. **Responsibilities:** Reporting to the Customer Service Manager for the Eastern Region, you will ensure the installation, commissioning and preventive and corrective maintenance of compressed air plants and their network at our customers' premises, in compliance with and monitoring of current procedures. You participate in achieving the department's objectives and are the guarantor of customer satisfaction in your region and the brand image conveyed. **You are the guarantor of the deployment of the group's values with our customers and its team:** + Proximity (i.e. customer focus, empathy, clarity and friendliness) + Professionalism (reliability and transparency, which translate into availability, proactive communication and assistance) + Responsiveness (including processing time, service provided and relevance of solutions deployed according to needs) + Company branding; **Your profile:** + You ideally have experience in the industrial environment; + You benefit from solid skills in electricity, mechanics, electromechanics, automation and pneumatics and ideally from the product portfolio (lubricated screw compressors, OilFree and air treatment equipment); + You know how to read a plan and a technical diagram; + You have mastered the IT tools essential to your position (Office Pack, Outlook, CRM, etc.); + You have at least some knowledge of English; + You have a Class B license + You are able to travel daily to visit your clients (sometimes overnight stays are necessary) **Key Skills:** **To successfully carry out your mission, we expect you to:** + Organize your work week according to the schedule received from your Manager; + Carry out simple preventive and curative maintenance operations, according to the instructions received, in compliance with the company's safety rules and those in force on customer sites (Prevention Plan); + Carry out tests and trials on the revised equipment to ensure that it is working properly; + Analyze technical problems with the help of key technicians and inform customers, if necessary, write expert reports; + Provide a prevention, information and recommendation service to customers; + Repair or replace faulty system components + Offer and/or promote sales of services, parts and materials to customers. + Send the administrative documents requested from you (Prevention Plan, intervention report, KPI, etc.); + Provide basic knowledge of our products to customers; + Carry out your tasks in compliance with legal and internal safety rules; + Register equipment in manufacturers' extended warranty programs and monitor all procedures required for a request for warranty support (photo, breakdown description, measurements, etc.) allowing acceptance of the latter. **To succeed, you will need:** + Knowing how to work in a team with kindness, perspective, accuracy, + Have a sense of customer service, + Know how to work in good harmony with other departments, + Have good interpersonal skills, very good contact, + Have analytical and synthesis skills, + Be organized, have a sense of priorities, + Be autonomous and responsive in your decision-making, actions and responses, + Be comfortable with IT tools **What we offer:** + Internal mobility and development within the group + Social Benefits: Mutual Insurance, CSE Social Works, distribution of free shares, etc. + 12 days of “RTT” per year + Restaurant vouchers + A friendly working environment If you want to take on new challenges, change your environment and if you think that your profile is in line with our research, join us! An integration process will allow you to gradually take up your position and benefit from excellent internal development prospects. This position is open to people with disabilities. Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.