Technical Account Manager comfortably acts as the trusted technical advisor to IBM and /or 3rd party Partner clients. Collaborating across pre- and post-sales teams, you'll help set the most appropriate technology strategy and solution design to complement clients' present and future needs.
Your primary responsibilities will include:
Cultivating Collaborative Culture: Cultivate a growth mindset to foster a collaborative and resilient results-oriented culture with a passion for winning.
Product Adoption: Help land and expand adoption of products across IBM's portfolio by demonstrating value in the context of clients' business, industry, and competitor landscape.
Client Technology Experience: Own and lead a client's experience of IBM technology and define use-cases from their technical strategies.
Customer Engagement: Engage customers in experiential workshops and collaborate with Client Engineering and Customer Success teams to shape sessions that produce transformation-inspiring prototypes, compelling long-term investment.
Industry Expertise: Maintain deep expertise in banking industry trends and their contemporary application to solving enterprise-scale technology problems.
- We are open to consider Cape Town as a location with occasional travel to Johannesburg.