Technology Business Management, Lead

At Interac, we design and deliver products and solutions that give Canadians control over their money so they can get more out of life. But that’s not all. Whether we’re leading real-time money movement, driving innovative commerce solutions like open payments for transit systems, or making advancements in new areas like verification and open banking, we are playing a key role in shaping the future of the digital economy in Canada.

Want to make a lasting impact amongst a community of creative thinkers, problem solvers, technical virtuosos, and high-performance application developers? We want to hear from you.

Reporting to the Head, Technology & Operations Business Management & Client Services, the Technology Business Management, Lead is responsible for driving business planning and operational effectiveness of the Technology & Operations business unit. This role involves collaborating with various partners across the organization to align technology initiatives with overall strategic objectives, ensuring IT investments support business priorities. You will be responsible for ensuring enhanced reporting and communication on relevant business matters to enable the Chief Technology Officer and the Senior Leadership Team (SLT) in making business decisions. You will focus on driving transparency and creating alignment on monthly operational, risk and audit reporting, in addition to supporting the development of materials for Executive and Board reporting. This fast-paced business role requires strong communication and Interac business insights, and experience working with multiple teams with competing priorities in an Agile environment.  
 

You'll be responsible for:

Business Planning

Gathering and synthesizing inputs required to develop the annual T&O business plan, ensuring cohesive coordination and alignment with the overall enterprise business planning cycle and across functional pillars.

Supporting the business case review process for T&O initiatives, working closely with Business Owners and Finance to ensure approved initiatives are aligned to key organizational priorities.

Developing reports that create financial transparency and provide clear visibility into technology costs, consumption and performance.

Identifying opportunities to reduce costs and improve efficiency in partnership with Finance.

Authoring material for quarterly Interac CIO Forum including agenda, document minutes, action items and key decisions.

Operational Effectiveness & Governance

Leading the weekly T&O SLT meeting by sourcing priority topics for the agenda and summarizing action items and key decisions, supporting the SLT in focusing on timely and relevant matters.

Leading the T&O Monthly Operating Review and T&O Quarterly Business Review, reporting on key performance metrics and goals to improve overall T&O operations and processes.

Collecting, analyzing and reporting T&O metrics for the Enterprise/Executive Committee Monthly Operating Review.

Identifying, monitoring, and evaluating key performance indicators to improve overall T&O operations and processes.

Managing integration between T&O governance processes with other organizational processes.

Driving the T&O Audit program, with support from Internal Audit to ensure proactive planning and response for upcoming audits, alignment on remediation plans, completion of remediation activities and reporting to the monthly Management Risk Committee and Quarterly Board meetings.

Strategic Programs & Initiatives

Engaging with internal partners across the organization as well as external partners to educate, inform, and build alignment on key initiatives 

You bring:

 7+ years of experience in a business management, strategic planning and/or governance capacity. 

Exceptional business and financial acumen.

Strong team player with the ability to work with a wide range of stakeholders and internal/external partners.

Proven ability to execute through influence and effective communication.

Confidence in your ability to communicate detailed information in an impactful way.

Experience working with senior level executives. 

Strong analytical, organizational, and project management skills, with a demonstrated ability to track and analyze data to show results.

The ability to give meaning to data. You enjoy investigating complex problems and making sense of information.

Self-starter, strong work ethic, and problem-solver.

You are a proactive problem-solver with a demonstrated track record of driving continuous improvement initiatives.

Execution focused with the ability to handle multiple competing priorities in a dynamic, fast-paced environment.

Understanding that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.

Independent and strategic thinker. 

Exceptional interpersonal and communication skills.

Bachelor’s degree in a business, technology, or finance related field of study.

Eligibility to work for Interac Corp. in Canada in a full-time capacity. 

Interac requires employees to complete a background check that is completed by one of our service providers.  We use this service to complete the following checks:

Canadian criminal record check;Public safety verification;Canadian ID cross-check;5-year employment verification;Education verification; andIf applicable, Credit Inquiry and Social Media Check

How we work
We know that exceptional people have great ideas and are passionate about their work.  Our culture encourages excellence and actively rewards contributions with:

Connection: You’re surrounded by talented people every day who are driven by their passion of a common goal.

Core Values:  They define us. Living them helps us be the best at what we do.

Compensation & Benefits: Pay is driven by individual and corporate performance and we provide a multitude of benefits and perks.

Education: To ensure you are the best at what you do we invest in you

Please be aware of certain individuals fraudulently using Interac Corp.’s name and logo to offer fictitious employment opportunities. Interac Corp. will never ask, solicit, nor accept any monies in exchange for employment opportunities. Any such offers of employment are fraudulent and invalid, and you are strongly advised to exercise great caution and disregard such offers and invitations.

Please note that under no circumstances shall Interac Corp. be held liable or responsible for any claims, losses, damages, expenses, or other inconveniences resulting from or in any way connected to the actions of individuals performing such fraud. Further, such fraudulent communication shall not be treated as any kind of offer or representation by Interac Corp. or its subsidiaries and affiliates.