Charlotte, NC, US
53 days ago
Technology Coach
Welcome page Returning Candidate? Log back in! Technology Coach Job Locations US-SC-Columbia | US-GA-Atlanta | US-NC-Charlotte | US-TX-Houston Job ID 2024-3805 Category Information Technology Overview

Are you a tech enthusiast with a passion for teaching others? Do you thrive in
dynamic learning environments? If so, Nelson Mullins, an AmLaw 100 law firm, wants you to
join our team as a Technology Coach. In this role, you'll play a crucial part in training and
supporting our employees, helping them develop the technological skills they need to succeed.

 

No agencies, please

A Day in the Life

In this role you would be responsible for providing comprehensive training for new and existing employees, ensuring they acquire essential technological skills. Conducting training evaluations to assess learning outcomes and effectiveness. Stay updated on the latest Microsoft Office suite developments and teach relevant skills to staff. You will need to possess a general understanding of ChatGPT and CoPilot. Along with other legal programs, including new Client/Matter intake process, NetDocs, Litera, VisionSQL, iTimeKeep, etc. You wil prepare virtual learning environments ahead of training sessions to optimize learning experiences. Maintain proficiency in legal-specific software applications to support firm operations. Address and resolve document and user remediation issues escalated from the Help Desk.
Develop curriculum outlines, e-learning modules, and instructor notes to support training
initiatives. Assist in creating and updating all training materials to ensure relevance and accuracy.

 

Additionaly you will be responsible for undertaking special projects as assigned, leveraging your technological expertise. Collaborate effectively with a diverse group of timekeepers, supervisors, and staff through various communication channels.

We Know You

We are looking for a candidate with specialized certification in relevant technologies is advantageous. A solid understanding of IT department practices, procedures, and systems.
Strong problem-solving skills, with the ability to resolve complex issues independently.
Effective communication skills to facilitate positive relationships with colleagues and
clients.

Who We Are

With over 1000+ attorneys, policy advisors, and professionals, Nelson
Mullins is deeply rooted in the business community, embracing innovation and community
service. Join us in making a difference through teamwork and client collaboration.

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Equal Employment Opportunity Policy
It is the policy of the Firm to provide equal opportunity in employment to all Employees and applicants for employment. No person is to be discriminated against in employment because of race, religion, color, sex, pregnancy, childbirth, or related conditions, age, national origin, citizenship status, sexual orientation, gender identity or expression, genetic information, veteran status, service member status, disability, or any other characteristic protected by federal, state, or local law. Application FAQs

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