Role Purpose:

The purpose of the role is the management and leadership of the CEMENA Technology Industry Practice. The successful candidate must demonstrate strong competency and experience in the following areas:

Technical Underwriting Skills

The Manager will be expected  be passionate about and have experience of all relevant areas of underwriting (PI, Cyber and casualty) as they relate to Technology Companies, and have a broad understanding of Chubb’s appetite, preferred trades, and wordings as well as those of key competitors. Ultimately, the role must be capable of holding high levels of underwriting authority and be comfortable taking referral work from the CEMENA Technology team. 

Planning & Execution 

Prepare and execute a business plan for the Technology Industry Practice with key actions and tactics. Delivery and execution of the financial plan is a critical responsibility for this role, ensuring that rate, retention, and new business numbers are planned and forecast accurately and that monthly production targets are met. 

Target Operating Models 

Lead and actively support adherence to Chubb’s target operating models. This will require an understanding of the Operating Model that Chubb wishes to follow and pro-active execution to achieve the required outcome. Drive and maintain best practice and disciplines around usage of key operational systems, and look for opportunities to continuously improve our processes to generate operational efficiency.

People Management 

Leadership in a matrix environment of a large team of underwriters across the region. This role will set the vision and plan, support the day to day needs of the team, plus play an active part in supporting the talent and development needs of underwriters.

Broker and market engagement 

Have an understanding of the broker landscape for Technology across the regions and directly support high value relationships and opportunities. Ensure focus around driving the pipeline of new business activity with underwriters and Distribution to meet plan. Raise Chubb’s profile as a Technology industry expert through marketing collateral and events, engagement with technical market bodies, plus speaking at client, broker, and industry forums/events. 

Key responsibilities

Planning – Prepare and execute a business plan for the Technology Industry Practice with key actions and tactics Financial Target  - Delivering and exceeding the Technology Practice financial plan. Underwriting Referral – act as the main referral point for technology underwriters  Strategic focus  - Working closely with Line of Business Heads and COG to formulate and deliver on an underwriting strategy. Ensuring quality control within defined area of responsibility by undertaking quantitative underwriting reviews, running regular management meetings. Supporting effective management of the technology portfolio.  Procedures - Meet company standards in respect of policy documentation, contract certainty and compliance and regulatory requirements.  Compliance - To be responsible for Peer review implementation across the practice and the completion of all audit requirements and actions within agreed timescales and adherence to all legal compliance standards Leadership - Promoting Chubb as a ‘Go to’ market to brokers and clients.  Acting as a senior representative for Industry Practices (both internally and externally), driving the strategic relationships, in terms of trading and execution with all our broking partners. Supporting and encouraging colleagues to drive the business.  Responsible for the strategic and operational management of the team. Product Development - Developing and seeking out new opportunities to innovate within the Technology practice, working with other stakeholders (including other Product lines) to generate new ideas. Regularly conduct and share market research and intelligence. Identify and harness new opportunities  Training/People - Working with regional managers and COG ensure the provision of appropriate training and mentoring support in the team to support appropriate authority delegation. Ensure there is robust succession planning in place across the practice.  Operational Management - Understanding, interpreting, and communicating to the team effectively the Strategic Priorities of the Practice. Continually monitoring and effectively managing the allocation of resource to meet business objectives, ensuring external priorities and broker needs are constantly at the forefront of our decision-making process.  Shaping and refreshing roles for employees, maximising both individual employees’ and the team’s potential. Manage, track and review performance of the team and individual team members. Ignite – Manage the online Technology product, seeking opportunities to grow our SME portfolio

  

Skills & Experience required: 

Strong multiline underwriting experience across Tech E&O, Cyber & Casualty Extensive knowledge of the Technology sector  Portfolio management capabilities People management and leadership skills Strong working knowledge of the technology insurance market and competitors Results driven with ability to make own decisions and work on own initiative An experienced professional whose expertise is recognised externally Being able to demonstrate examples of strategy development and operational improvement would be desirable Ability to execute and influence at all levels both internally and externally

Bernefits will be confirmed during the selection process.