Technology Manager, App Development
Raymond James
This position will follow our hybrid work model, we expect the selected candidate to be in office 2-3 days a week at the following office location: St. Petersburg, FL;
Job SummaryThis position supports Financial Crimes Fraud Risk Management business groups in utilization of information technology to drive business and/or revenue growth and improve efficiencies. Extensive contact with all management levels and other internal customers is required to identify, research, analyze and resolve complex information technology issues. Manages team responsible for application development and modification and/or maintenance of applications. Incumbents must have in-depth knowledge of development tools and language and be able to work closely with business partners to define requirements for systems applications.Essential Duties and Responsibilities• Drives IT solutions to ensure they meet the business needs balanced with a pragmatic and integrated approach to the design of technical solutions.• Understands and applies enterprise wide thinking to individual departmental requests for IT investments to ensure end-to-end process and data integration are achieved.• Leads projects to successful completion as defined by predetermined project success criteria including those established by the business, capital expenditure and budget requirements.• Influences the prioritization of business unit technology projects, optimal project structure and project administration to ensure strategic business objectives are met and risk is managed.• Focuses on workforce management to accurately capture IT resource capacity involving resources (internal and/or external), processes and practices.• Develops and maintains development methodology (templates, processes and deliverables) and ensures all IT resources understand their responsibilities in this process.• Partners with Architecture Team to assess how technologies can best streamline processes and/or add business value.• Mentor and coach dev teams on results, and timelines, participates and supports code reviews, identifies and removes complex technical impediments, helps with prioritization of tasks for the team• Shows aptitude to learn and develop business domain knowledge, and use the knowledge to help create effective and efficient technology solutions• Remains up to date on key technology, business and industry trends.• Develops budget/ annual goals and objectives; holds organization accountable for attaining goals and objectives.• Performs other duties and responsibilities as assigned.This position will follow our hybrid work model, we expect the selected candidate to be in office 2-3 days a week at the following office location: St. Petersburg, FL;
Job SummaryThis position supports Financial Crimes Fraud Risk Management business groups in utilization of information technology to drive business and/or revenue growth and improve efficiencies. Extensive contact with all management levels and other internal customers is required to identify, research, analyze and resolve complex information technology issues. Manages team responsible for application development and modification and/or maintenance of applications. Incumbents must have in-depth knowledge of development tools and language and be able to work closely with business partners to define requirements for systems applications.Essential Duties and Responsibilities• Drives IT solutions to ensure they meet the business needs balanced with a pragmatic and integrated approach to the design of technical solutions.• Understands and applies enterprise wide thinking to individual departmental requests for IT investments to ensure end-to-end process and data integration are achieved.• Leads projects to successful completion as defined by predetermined project success criteria including those established by the business, capital expenditure and budget requirements.• Influences the prioritization of business unit technology projects, optimal project structure and project administration to ensure strategic business objectives are met and risk is managed.• Focuses on workforce management to accurately capture IT resource capacity involving resources (internal and/or external), processes and practices.• Develops and maintains development methodology (templates, processes and deliverables) and ensures all IT resources understand their responsibilities in this process.• Partners with Architecture Team to assess how technologies can best streamline processes and/or add business value.• Mentor and coach dev teams on results, and timelines, participates and supports code reviews, identifies and removes complex technical impediments, helps with prioritization of tasks for the team• Shows aptitude to learn and develop business domain knowledge, and use the knowledge to help create effective and efficient technology solutions• Remains up to date on key technology, business and industry trends.• Develops budget/ annual goals and objectives; holds organization accountable for attaining goals and objectives.• Performs other duties and responsibilities as assigned.Knowledge, Skills, and AbilitiesSkills:• Experience with ETL Tools; ODI Experience is as plus.• Experience with Database Platforms such as Oracle, Microsoft SQL Server are required. AWS Redshift Experience is a plus.• Experience in SQL tuning, tuning ETL solutions, physical optimization of databases.• Very familiar with SRE concepts which includes evaluating and implementing monitoring and observability tools like Splunk, Data Dog, CloudWatch and other job, log or dashboard concepts for customer support and application health checks.• Experience of AWS services and languages like Terraform, DMS, S3, Spark, Python, Glue and EMR is a huge plus.• Ability to collaborate with our business partners to understand and implement their requirements.• Excellent interpersonal skills and be able to build consensus across teams.• Strong critical thinking and ability to think out-of-the box.• Experience developing and supporting Java, Angular applications is a huge plus.• Experience developing graph database applications is huge plus.Ability to• Create/maintain a competitive organization by attracting, developing and retaining talent to ensure people with the right skills motivations are in the right place at the right time to meet business needs.• Build a cohesive team, and develop structure direction to meet or exceed customer needs.• Leverage systems processes to attract, develop retain talented individuals.• Provide feedback, empowerment and coaching to help others excel in current and future job responsibilities.• Create a trusting work environment where people can realize their full potential.• Enhance Client Experience• Build and maintains strong internal and external relationships. Enhances the customer service experience to drive competitive advantage.• Ensure customer perspective is driving force behind business decisions and activities.• Ensure customer solutions, practices and procedures are carried out and achieve their objectives.• Build strategic partnerships within the organization to collaboratively execute business goals.• Interact with others in a way that promotes openness trust and gives confidence in one’s intentions.• Advance Strategic Opportunities.• Gain competitive advantage by developing, supporting and/or promoting innovative strategies, products or processes which align with the firm’s vision and goals and enhance the firm’s reputation/brand.• Identify and drive organizational changes needed to adapt to changing customer and market demands.• Establish and commit to long-term business direction and set meaningful performance objectives that align to values strategies.• Communicate information in a compelling way that drives others to achieve team and firm goals.• Encourage others to seek opportunities for different and innovative approaches to addressing problems and opportunities.• Drive High Performance• Execute business and organizational objectives that build and support sustained revenue growth, maximize firm results and effectively leverage people/processes• Use customer centric approaches for choosing courses of action or developing appropriate solutions.• Align communication, accountability, resources processes to ensure strategic priorities yield measurable and sustainable results• Tenacious work to deliver team goals with the greatest potential for producing positive business results.• Establish high standards and challenging goals for individual, team and organizational accomplishment.• Occasionally work a non-standard schedule including nights and/or weekends and/or have on-call responsibilities.Educational/Previous Experience RequirementsEducation/Previous Experience• Minimum of a Bachelor’s degree in Computer Science, MIS or related degree and seven (7) years of relevant experience including management or leadership experience or an equivalent combination of education, training and experience.• Financial Services experience highly preferred.• Experience in the following: project management, enterprise implementation, leadership experience, strategic planning, business acumen, application development.Knowledge, Skills, and AbilitiesSkills:• Experience with ETL Tools; ODI Experience is as plus.• Experience with Database Platforms such as Oracle, Microsoft SQL Server are required. AWS Redshift Experience is a plus.• Experience in SQL tuning, tuning ETL solutions, physical optimization of databases.• Very familiar with SRE concepts which includes evaluating and implementing monitoring and observability tools like Splunk, Data Dog, CloudWatch and other job, log or dashboard concepts for customer support and application health checks.• Experience of AWS services and languages like Terraform, DMS, S3, Spark, Python, Glue and EMR is a huge plus.• Ability to collaborate with our business partners to understand and implement their requirements.• Excellent interpersonal skills and be able to build consensus across teams.• Strong critical thinking and ability to think out-of-the box.• Experience developing and supporting Java, Angular applications is a huge plus.• Experience developing graph database applications is huge plus.Ability to• Create/maintain a competitive organization by attracting, developing and retaining talent to ensure people with the right skills motivations are in the right place at the right time to meet business needs.• Build a cohesive team, and develop structure direction to meet or exceed customer needs.• Leverage systems processes to attract, develop retain talented individuals.• Provide feedback, empowerment and coaching to help others excel in current and future job responsibilities.• Create a trusting work environment where people can realize their full potential.• Enhance Client Experience• Build and maintains strong internal and external relationships. Enhances the customer service experience to drive competitive advantage.• Ensure customer perspective is driving force behind business decisions and activities.• Ensure customer solutions, practices and procedures are carried out and achieve their objectives.• Build strategic partnerships within the organization to collaboratively execute business goals.• Interact with others in a way that promotes openness trust and gives confidence in one’s intentions.• Advance Strategic Opportunities.• Gain competitive advantage by developing, supporting and/or promoting innovative strategies, products or processes which align with the firm’s vision and goals and enhance the firm’s reputation/brand.• Identify and drive organizational changes needed to adapt to changing customer and market demands.• Establish and commit to long-term business direction and set meaningful performance objectives that align to values strategies.• Communicate information in a compelling way that drives others to achieve team and firm goals.• Encourage others to seek opportunities for different and innovative approaches to addressing problems and opportunities.• Drive High Performance• Execute business and organizational objectives that build and support sustained revenue growth, maximize firm results and effectively leverage people/processes• Use customer centric approaches for choosing courses of action or developing appropriate solutions.• Align communication, accountability, resources processes to ensure strategic priorities yield measurable and sustainable results• Tenacious work to deliver team goals with the greatest potential for producing positive business results.• Establish high standards and challenging goals for individual, team and organizational accomplishment.• Occasionally work a non-standard schedule including nights and/or weekends and/or have on-call responsibilities.Educational/Previous Experience RequirementsEducation/Previous Experience• Minimum of a Bachelor’s degree in Computer Science, MIS or related degree and seven (7) years of relevant experience including management or leadership experience or an equivalent combination of education, training and experience.• Financial Services experience highly preferred.• Experience in the following: project management, enterprise implementation, leadership experience, strategic planning, business acumen, application development.At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.We expect our associates at all levels to:
• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcomes
• Make prompt, pragmatic choices and act with the client in mind
• Take ownership and hold themselves and others accountable for delivering results that matter
• Contribute to the continuous evolution of the firmAt Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.
We expect our associates at all levels to:
• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcomes
• Make prompt, pragmatic choices and act with the client in mind
• Take ownership and hold themselves and others accountable for delivering results that matter
• Contribute to the continuous evolution of the firmAt Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.
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