Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Required Qualifications

5+ years of Fax Services application & infrastructure operational supportCore focus on the AccuRoute & RightFax applicationsDatabase & SQL reporting knowledgeExcellent communication skillsEnterprise telephony and infrastructure operational supportEnterprise print infrastructure operations

Desired Qualifications

Able to work well with other teams including off-shore, Line of Business, & technology teams and with vendor partnersWorks independently with general guidanceExperienced with ITILAutomation skills to reduce manual activitiesMust be pro-active, enthusiastic, flexible, results driven with attention to detailStrong problem solving and critical thinking skills

Skills

Innovative ThinkingProduction SupportResult OrientationSolution DesignAdaptabilityAnalytical ThinkingCollaboration

Shift:

1st shift (United States of America)

Hours Per Week: 

40