Technology Platform Manager - PDS
Cushman & Wakefield
Job Title
Technology Platform Manager - PDSJob Description Summary
The Technology Platform Manager is a full-service technical resource for Project & Development Services (PDS) Initiatives. The focus of this position is to setup, maintain, and impact changes to the Autodesk Construction Cloudwhile leveraging tools, APIs and custom scripts. The role will identify solutions, streamline processes, and assist with consolidating business applications that come from new / existing business onboardings, new country adoption, and
general functional enhancements. This position is expected to lead large, complex projects – including core configuration, annual upgrades, and client specific modifications, as well as author recommendations and present to stakeholders, and define our approach for application utilization and coordinate with general C&W technical principals and integration methodologies.
Job Description
KEY ACCOUNTABILITIESResponsible for one or more of the following:• Plan, maintain and deploy applications, or changes to applications.• Understanding our business - Demonstrate familiarity with all facets of the company’s business and exhibitunderstanding of services provided and customers served throughout the network.• Solutioning – Implement or improve upon processes to enhance the overall efficiency of the platform.• Project Delivery - Manage and drive results on project teams to deliver or exceed project outcomes.•Improvement & Innovation - Constantly look for ways to improve the way we work and the solutions we offer toour business and our clients.• Data Integrations – Establish and optimize data feeds between PDS and core C&W systems.• Documentation – Build and maintain a knowledge base around applications and processes, in conjunction withthe business.DETAILED ACCOUNTABILITIES• Work with various levels of the organization to establish systems, implement changes, and control stability of theenvironments.• Project delivery accountability by providing implementation assistance for medium to highly complex in nature andmay contain multiple stakeholder groups or work streams.• Champion innovation for the managed systems, inclusive of RPA and AI opportunities• Collaborate with the team to assess the cross functional impacts of business decisions across various platformsfor each service line / region and provide input on processes and procedures affecting the business usersHelp drive SDLC process improvements and recommend best practices on the business platform in line with system capabilities; leverage your knowledge of best practices to help our professional services organizationutilize the platforms to maximize results for the business.• Drive the initiation, planning, requirements, design, test and post-production phases of the solution developmentlife cycle.Serve as point of contact for troubleshooting issues and coordinating with cross-functional teams as well as coordinatewith the application vendor for technical assistance.• Recommend process improvement opportunities related to the application – document current state process andcreate future state process documentation• Perform regular system monitoring to ensure data integrity and support internal and external operational audits• Remain educated and up-to-date with current technologies, solutions, trends and risks• Assist with mentoring, training, and implementation of best practices for the team• Operate within established budget and cost parameters defined by the platform lead.JOB REQUIREMENTS & QUALIFICATIONSEducation and Previous Experience:• Bachelor’s Degree or Professional Industry Designation• 7+ years of relevant experience in accounting, commercial real estate, and/or information technology• 5+ years of IT work experience• 5+ years of experience supporting application systems (Autodesk Construction Cloud preferred)• Or similar combination of education and experienceTargeted Competencies• Proven experience with system management and audit procedures• Ability to multi-task, effectively prioritize and adapt quickly to change in high pressure situations with minimalsupervision required• Solid business judgment, collaboration, and critical thinking skills• Basic budget understanding• Excellent analytical and problem-solving skills• Ability to research and learn new skills independently• Excellent interpersonal & presentation skills• Excellent oral and written communication skills with technical and non-technical clients• Ability to multi-task and meet deadlines for multiple projects• Understanding and basic use of diagram software (Visio, Miro)• System experience (preferred): Autodesk, Ingenious, Tango• Technical skills: Script language (Python, JSON), leverage APIs orchestrate in and out of the platform, Autodesk Forma & Connect, Workato and other ancillary 3rd party tools within the Autodesk solution.INCO: “Cushman & Wakefield”
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