We’re transforming the way we work and accelerating the delivery of innovation and change – and we need your help!

You’ll develop and deliver communications strategies that reach across the Consumer & Community Banking (CCB) Technology and Product & Experience organizations and line of business employees in India, helping to inspire and motivate our teams and share great news externally.

Job Summary

As a Technology & Product Experience Communications Associate within our Consumer & Community Banking (CCB) Technology and Product & Experience organizations, you will be instrumental in developing and delivering communications strategies that inspire and motivate our teams. You will have the opportunity to work in a high-performing group, focusing on technology, product, and experience. Your role will involve creating compelling stories, managing multiple projects, and making complex topics easily understood. This role offers a unique opportunity to promote innovation and change in our organization

Job Responsibilities

Creating and executing strategic communications plans and measuring their success. Developing and managing communications tactics and channels (both internal and external) to support the team strategy; this will require partnership with communicators from multiple groups as you look to drive innovation, new ideas and better ways of communicating. Managing priority stakeholder relationships and serving as a communicators advisor to complement business priorities with impactful storytelling; this includes staying current on emerging communication methods, patterns, techniques and technologies/tools. Supporting multiple senior executives with communications needs, including executive messages, site visits, and town halls to connect with their teams and advance business goals. Curating and writing interesting and compelling stories with a human connection to build, manage and deliver a robust internal and external editorial calendar Interweaving local, country-wide and global priorities to maintain a balance and effective air traffic control of communication interventions in a highly matrixed environment. Identifying areas of efficiency and ways to execute these responsibilities more simply and effectively.

Required qualifications, capabilities and skills

Minimum 10 years of internal, corporate and/or executive communications experience, including extensive hands-on writing, editing, project management and presentation building, in technology or financial services. Demonstrated success developing executive-level messages, providing communications counsel to senior management teams, and executing strong communications strategies. Hands-on writing experience in diverse styles and for various mediums- long form, short form, infographics, video, blogs, thought leadership op-eds, case studies, features, event reportage, executive scripts, creative campaign copy etc. Organized self-starter, project manager and multi-tasker with a proven ability to track complex and overlapping milestones and manage multiple priorities and urgent deadlines. Outstanding judgment and interpersonal skills, including partnering effectively with executives, peers and other functional groups across the company. High level of independence, energy and integrity, demonstrates respect for a diversity of opinions and styles, and takes accountability and accepts responsibility. Strong ability to take complex concepts and deliver them into simple/digestible communications.

Preferred qualifications, capabilities and skills

BA/BS in Communications, Marketing, Journalism, Public Relations or related degree Experience working with C-suite executives Experience in digital journalism, social media, digital content, Intranet design, content development, and collaboration and measurement tools Knowledge of Agile methodology