TECHNOLOGY PROGRAM MGR WHAT IS THE OPPORTUNITY? Position is responsible for the planning and successful delivery of long term and / or complex technology projects or programs in a specific business unit while leading matrixed project team members that are each responsible for elements therein. This includes building technology project governance structures and delivery plans to enable fulfillment of articulated business goals. Role is instrumental in driving and tracking project activities, schedule, scope, and budget, as well as negotiating changes in plans and effective communication with all stakeholders. Success of technology project outcomes will be measured by the degree with which the initiative was delivered within time line expectations, budget and scope. What you will do Independently manages multiple highly complex long-term projects and/or programs with significant impact on business processes and technology used firm wide Influences strategic direction and develops tactical plans with substantial latitude Provides comprehensive solutions to complex problems and has extensive contact with internal clients and the business Independently manages complex projects and programs from proposal and requirements definition to project planning and implementation, using broad and extensive input from industry and/or business unit subject matter experts Independently manages highly complex technical project, program and/or portfolio budgets Independently drives and manages technical project, program and/or portfolio activities relating to meeting objectives, budgets, scope, quality standards and schedules Performs project risk assessments, including identifying key risk factors, providing effective mitigation strategies and assigning contingency action plans to both schedules and budgets Able to translate business requirements to technical requirements by ensuring the resulting technology solution meets all functional and non functional requirements Drive technical conversations within the team, coordinating and contributing to technical deliverables including architectural diagrams, technical specifications, testing plans / methodology and launch criteria Manages projects and teams, including applying established methodologies, using change control templates and processes; managing time and recording activities using defined scheduling tools; monitoring budgets; coordinating resource acquisition and utilization; serving as a liaison with internal customers and external suppliers; and communicating regularly with project stakeholders. Interfaces with all levels of management throughout the bank Displays creativity when designing solutions to problems Creates formalized reports and presentations and presents them to senior and executive level management Creates effective governance structures and routines that consider strategic goals, existing project portfolios and multi-divisional impacts Contributes effectively to the collective team effort and offers ideas and solutions to complex problems Recognized as a trusted mentor and leader throughout the bank and is a credible role model to junior staff and peers Leads Solution selection and implementation which impacts critical Bank units or functions Participates in long-range planning and development of application or product roadmaps with business owners Must-Have* Bachelor's Degree or equivalent Minimum of 7 years of experience managing highly complex technical projects involving large teams Minimum of 2 years technical program and/or portfolio manager experience Skills and Knowledge 2 or more years of banking or financial industry experience preferred PMP certification preferred Agile Scrum Master Certification preferred 2 years of Agile Scrum Master experience preferred Expert professional with deep expertise or unique industry knowledge, uses skills to contribute to development of company objectives and principles and to achieve goals in creative and effective ways. Develops resolutions to critical issues and broad matters. Is recognized as an expert within the company both within and beyond own function Preferred to have industry knowledge to support the design and/or vendor product selection to solve corporate wide issues or enhancements Must be extremely knowledgeable in all aspects of program management methodology, project management tools and techniques across all project activities Excellent presentation skills with a demonstrated ability to articulate and clearly communicate complex problems and solutions in a simple and logical manner Well-developed analytical skills and demonstrated ability to provide clarity to complex issues and synthesize large amounts of information Must be able to create highly complex MS Project plans, MS PowerPoint decks and Excel workbooks Compensation Starting base salary: $122,535 - $208,715 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. *To be considered for this position you must meet at least these basic qualifications The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law. ABOUT CITY NATIONAL City National Bank, a subsidiary of Royal Bank of Canada, is the largest bank headquartered in Los Angeles with $92.03 billion in assets as of April 30, 2024. Founded in 1954, City National provides personalized banking, investment and trust services in select markets including Los Angeles, Orange County, San Diego, the San Francisco Bay Area, New York City, Nashville, Atlanta, Delaware, Las Vegas, Washington D.C. and Miami.* In addition, the company and its investment affiliates manage or administer $96.83 billion in client investment assets. City National is dedicated to strengthening communities, and in 2023 alone, the company made more than $11 million in charitable contributions to nonprofits that support the communities it serves. *City National Bank does business in Miami and the state of Florida as CN Bank. For more information about City National, visit cnb.com.