Kforce has a Retail client that is looking for a Technology Support Administrator to join their Workstation Support Team at their South Brunswick, NJ office. This role is 100% onsite. Project Description: In this role, you will be responsible for providing End-user Computing support to all the Corporate Offices, Distribution Centers and Delivery hubs located in the region. We support a wide variety of devices including PC and Apple Laptops and Desktops, Wired and Wireless Printers, Handheld RF Devices, Avaya Phones, etc. We also support multiple OS systems including MS Windows 7, 8.1, and 10, as well as Mac OS Sierra 10.12 and High Sierra. Duties/Day to Day Overview: * Troubleshoots complex problems using scripts and checklists as guides * Supports mobile workforce * Interact with senior internal and external personnel * Participates in requirements gathering and solution design * Participates, in installation and configuration activities * Develops and maintains procedures and system documentation * Participates, in major updates supporting new requirements and maintaining systems currency * Monitors and administers system access and resources * Supports resolution of production incidents * Provides work breakdown planning and estimation * Identifies technical and non-technical (e.g. plan) dependencies * Identifies and proposes mitigation plans for identified risks and problems * Suggests process improvements and best practices * Identifies new areas that could be measured * Iterates and improves upon stable technologies and processes * Interacts with team members, other IT teams, business users, individual contributors, and managers * Actively shares technical knowledge within domain with their team and others