Location(s):

United States of America

City/Cities:

Atlanta

Travel Required:

00% - 25%

Relocation Provided:

No

Job Posting End Date:

January 31, 2025

Shift:

Job Description Summary:

Technology Field Support Intern

Position Overview:

We are looking for a proactive and tech-savvy Technology Field Support Summer Intern to join our team for the summer. In this role, you will gain hands-on experience assisting in the setup, maintenance, and troubleshooting of IT equipment and infrastructure. This internship is ideal for individuals passionate about technology and eager to work in a fast-paced, service-oriented environment.


Function Related Activities/Key Responsibilities:

Provide on-site support for hardware, software, and networking issues.Assist with the setup and configuration of desktops, laptops, printers, and other IT peripherals.Perform routine maintenance tasks, including updates, upgrades, and equipment inspections.Troubleshoot technical issues, escalating complex problems to senior team members as needed.Document support activities, including issue resolution steps and best practices.Collaborate with team members to ensure timely resolution of user requests and incidents.Assist with inventory management and tracking of IT assets.Participate in deployment projects, such as equipment rollouts, migrations, and office relocations.
 Education Requirements:Currently pursuing a Bachelor's degree in Information Technology, Computer Science, or a related fieldCurrently pursuing a degree in a related major with a final graduation date no earlier than December 2025.

Related Work Experience:
Familiarity with working in a corporate environment

Functional Skills: Basic understanding of computer hardware, software, and networking concepts.Strong problem-solving and analytical skills.Excellent communication and interpersonal abilities.Ability to lift and move IT equipment as needed.Willingness to learn and adapt to new tools and technologies.Familiarity with operating systems (Windows, macOS, or Linux).Experience with remote support tools and ticketing systems.Knowledge of IT service management frameworks, such as ITIL, is a plus.Awareness of cybersecurity best practices.

Monthly Salary:

Undergraduate: $4,506

Skills:

organization

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.