Job Description An educational institution is seeking a Technology Support Specialist to join their team supporting computing and A/V systems for faculty, staff, and students affiliated with the Paul Merage School of Business. This individual will be providing in-person, e-mail, and telephone technical support to supported users during the day, evening, and weekend shifts. The specialist will also assist and troubleshoot errors with the computing and audio/visual equipment; and support hardware and software for desktop and laptop computers running the latest releases of Microsoft Windows and Macintosh operating systems, the MS Office productivity suite, and campus-specific software titles. Work Schedule*** Monday-Thursday: 1:00pm-10:00pm Saturday: 8:00am-5:00pm We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .     To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 1-2 years of experience in an IT Support Role 1 year of experience supporting computing and audio/visual systems Strong Knowledge of internet security tools (VPN, SSH, malware and virus detection and removal). Experience with Internet/Intranet software for Windows and OS X; Chrome, Firefox, IE/EDGE Outstanding customer service skills Bachelor's Degree Experience with Streaming Multimedia. Programming experience Business background null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.