Kforce has a client in need of a TechOps Administrator in New Haven, CT. Primary responsibilities: * The TechOps Administrator will provide exceptional customer service and technical support for on-site and remote users * Troubleshoot hardware, software and PC operating system issues * Identify network/applications issues * Use trouble ticket system (ServiceNow) for tracking issues and problem resolution * Resolve issues or ensure timely escalation to appropriate support level * Windows support, application support, and manufacturing IT support * The TechOps Administrator will troubleshoot hardware software and PC operating issues (laptops, printers, mobile devices, etc) * Troubleshoot issues with Print Servers/Printers/Cloud-based printing