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Detailed Job Description:

Investigate and resolve intermediate level AV problems such as control system, wiring, ground looping with Audio systems/mixing devices or digital signal processors with incorrect setting or failures and hardware issues. Differentiate between AX link, RS232 Ethernet protocols for control system installations. Assist with training end users to use AV systems Install and maintain projectors, wiring, signal distribution amplifiers, and AV switchers. Coordinate installation of equipment for new or renovated conference rooms. Modify programs to ensure room functionality after equipment upgrades or replacements. Assist project management, clients and key stakeholders with conversion of AV/VTC systems. Assist control System (such as AMX) programmers with AV/VTC integration and testing to ensure the control system Hardware and software (source code) interoperate. Responsible for implementing, integrating, testing and making operational the control and distribution systems for all Audiovisual/Videoconferencing systems supporting the Institute. Monitor customer requests, analyze, repair, and document resolution details. Monitor equipment-related activity and movement to support successful equipment inventory quarterly. Provide intermediate computer support and training of users of classroom technology. Provide computer support (PC and Mac) to users utilizing the classroom/instructional technology. Provide users with assistance in working in specific applications.

Experience required: 3-4 Years