RESPONSIBILITIES I. JOB SUMMARY/RESPONSIBILITIES: • Provides rapid, accurate and courteous handling of telephone calls, dispatch services, paging, FAX message emergency communications. • Inputs data into the electronic Security Report Writing system. • Performs CCTV programming, patient calls to the nurses, alarm lines and Fire Management System operations. II. TYPICAL PHYSICAL DEMANDS: • Essential: Sitting, finger dexterity, seeing, hearing, speaking; lifting usual weight of 1/2 pound up to 2 pounds; pushing/pulling, carrying usual weight of 1/2 pound up to 3 pounds; reaching at and above shoulder level, repetitive arm/hand motions • Frequent: Gripping of an object, twisting body and reaching below shoulder level • Occasional: Walking, climbing stairs • Operates operator console, various communication equipment, computer, telephone III. TYPICAL WORKING CONDITIONS: • Not substantially subjected to adverse environmental conditions. • Subjected to cold temperatures due to computer equipment. • Occasionally exposed to irate telephone callers and subjected to possible verbal abuse. IV. MINIMUM QUALIFICATIONS: A. EDUCATION/CERTIFICATION AND LICENSURE: • High School diploma or equivalent in education. B. EXPERIENCE: • One (1) year of telecommunications experience. • Experience to demonstrate ability to read, write, understand and speak English clearly. Equal Opportunity Employer/Disability/Vet