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Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience.  As a Systems Administrator working onsite in India , Hyderabad, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in India says it all

What You’ll Do -
We are seeking a skilled and motivated Systems Administrator to manage, maintain, and enhance our IT infrastructure. The Systems Administrator will be responsible for ensuring optimal performance, security, and availability of systems, and applications. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work effectively in a fast-paced environment.

You'll report to the Manager, Network Engineer.

During a Typical Day, You’ll

·       System Management\:

o   Install, configure, and maintain operating systems, servers, and application software.

o   Monitor system performance and troubleshoot issues to ensure high availability and reliability.

·       Knowledge in Network Administration\:

o   LAN, WAN, and VPN connections.

o   Perform network diagnostics and optimize connectivity and throughput.

·       Security\:

o   Implement and maintain security policies, firewalls, and antivirus measures.

o   Conduct regular security assessments and ensure compliance with organizational standards.

·       User Support\:

o   Provide technical support to users for hardware, software, and connectivity issues.

o   Manage user accounts, permissions, and group policies.

·       Backup and Recovery\:

o   Implement and maintain backup and disaster recovery solutions.

o   Conduct regular testing to ensure data integrity and availability.

·       Automation and Optimization\:

o   Develop scripts and tools to automate routine tasks and improve efficiency.

o   Research and recommend new technologies to enhance system capabilities.

·       Documentation\:

o   Maintain detailed documentation of system configurations, processes, and procedures.

o   Prepare technical reports and user guides as needed.

 

 

What You Bring to the Role

Bachelor’s degree in Computer Science, Information Technology, or related field. Proven experience as a Systems Administrator or similar role. Proficiency in Windows and Linux operating systems. Strong knowledge of networking concepts (TCP/IP, DNS, DHCP). Hands-on experience with virtualization technologies (e.g., VMware, Hyper-V). Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud). Experience with scripting languages (e.g., PowerShell, Python, Bash). Excellent troubleshooting and communication skills.

 

What You Can Expect

·       Supportive of your career and professional development

·       An inclusive culture and community minded organization where giving back is encouraged

·       A global team of curious lifelong learners guided by our company values

·       Ask us about our paid time off (PTO) and wellness and healthcare benefits

·       And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

Visit https\://mybenefits.ttec.com/?manual for more information.

About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

#LI-Onsite