TELECOMMUNICATIONS OFFICER
Loyola University Chicago
Position Details Position Details Job Title TELECOMMUNICATIONS OFFICER Position Number 8102664 Job Category University Staff Job Type Full-Time FLSA Status Non-Exempt Campus Rogers Park-Lake Shore Campus Department Name CAMPUS SAFETY Location Code CAMPUS SAFETY LSC (04730A) Is this split and/or fully grant funded? No Duties and Responsibilities Duties of this position include answering telephones, dispatching officers and university staff to non-emergency and emergency situations, communicates with all units of the university and other law enforcement agencies, records all events into the department computer and reporting software, monitors campus safety cameras in real time, and conducts computer searches in law enforcement databases. This position works at the Lake Shore Campus, and will have to maintain a flexible schedule and work weekends as well as weekdays. The position reports operationally to the Watch Commander and may need to work extended shifts as directed. The position reports administratively as assigned.
Minimum Education and/or Work Experience High school diploma or equivalent and up to one year of data processing experience. Qualifications High School diploma or equivalent. Preferred requirement of college coursework related to public safety, law enforcement or criminal justice.
Work experience requires one year of data processing, one year in public safety or more than one year in general call center task assignments.
- Good telephone etiquette, computer skills and data entry experience.
- Must pass an extensive background investigation and drug screening.
- Ability to prioritize and remain effective and composed during stressful periods of time.
- Strong verbal and written communication skills, and listening skills.
Illinois State Police LEADS Certification must be attained within 90 days of employment and be maintained annually.
must pass extensive background investigation and drug screening
Certificates/Credentials/Licenses Illinois State Police LEADS Certification must be attained within 90 days of employment and be maintained annually.
Computer Skills - Advanced data entry skills
- Ability to quickly learn and use software programs
Supervisory Responsibilities No Required operation of university owned vehicles No Does this position require direct animal or patient contact? No Physical Demands Standing, Repetitive Motions Working Conditions Lighting, Heating, Ventilation, Noise, Irregular Hours Open Date 03/13/2024 Close Date Position Maximum Salary or Hourly Rate $25.00/hr Position Minimum Salary or Hourly Rate $21.00/hr Special Instructions to Applicants About Loyola University Chicago Loyola University Chicago is a private Jesuit University founded in 1870 by the Society of Jesus. One of the largest Catholic Universities in the United States, Loyola’s professional schools include programs in medicine, nursing, and health sciences anchored by the Loyola University Medical Center, and the Loyola University Chicago School of Law. Comprised of thirteen colleges and schools, Loyola University Chicago offers more than 80 undergraduate and 140 graduate/professional programs while enrolling approximately 17,000 students. In addition to offering a world class educational experience, Loyola University Chicago strives to be an employer of choice by offering its staff and faculty a wide array of affordable, comprehensive, and competitive benefits. Our benefits are centered on health and wellness, financial security, equity, and work-life balance. We offer medical, dental, vision, 403(b), HSA, FSAs, tuition benefit, pre-tax transit benefits, EAP, and more. To view our benefits in detail, click here.
As one of the nation’s largest Jesuit, Catholic Universities, Loyola University Chicago fosters a transformative cultural experience that honors Diversity, Equity, and Inclusion. We are committed to recruiting and retaining a diverse, mission driven workforce that enables a culture of inclusivity. We act with the heart of a nonprofit organization and an academic enterprise with ethical practices that advance the Jesuit Mission. Loyola actively seeks to build a community of diverse opinions, perspectives, and backgrounds that support our Jesuit tradition, while helping Ramblers foster a sense of belonging and affinity for all.
Loyola University Chicago is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion (except where religion is a bona fide occupational qualification for the job), national origin, sex, age, disability, marital status, sexual orientation, gender identity, protected veteran status or any other factor protected by law.
Quick Link for Posting https://www.careers.luc.edu/postings/27763 Supplemental Questions
Minimum Education and/or Work Experience High school diploma or equivalent and up to one year of data processing experience. Qualifications High School diploma or equivalent. Preferred requirement of college coursework related to public safety, law enforcement or criminal justice.
Work experience requires one year of data processing, one year in public safety or more than one year in general call center task assignments.
- Good telephone etiquette, computer skills and data entry experience.
- Must pass an extensive background investigation and drug screening.
- Ability to prioritize and remain effective and composed during stressful periods of time.
- Strong verbal and written communication skills, and listening skills.
Illinois State Police LEADS Certification must be attained within 90 days of employment and be maintained annually.
must pass extensive background investigation and drug screening
Certificates/Credentials/Licenses Illinois State Police LEADS Certification must be attained within 90 days of employment and be maintained annually.
Computer Skills - Advanced data entry skills
- Ability to quickly learn and use software programs
Supervisory Responsibilities No Required operation of university owned vehicles No Does this position require direct animal or patient contact? No Physical Demands Standing, Repetitive Motions Working Conditions Lighting, Heating, Ventilation, Noise, Irregular Hours Open Date 03/13/2024 Close Date Position Maximum Salary or Hourly Rate $25.00/hr Position Minimum Salary or Hourly Rate $21.00/hr Special Instructions to Applicants About Loyola University Chicago Loyola University Chicago is a private Jesuit University founded in 1870 by the Society of Jesus. One of the largest Catholic Universities in the United States, Loyola’s professional schools include programs in medicine, nursing, and health sciences anchored by the Loyola University Medical Center, and the Loyola University Chicago School of Law. Comprised of thirteen colleges and schools, Loyola University Chicago offers more than 80 undergraduate and 140 graduate/professional programs while enrolling approximately 17,000 students. In addition to offering a world class educational experience, Loyola University Chicago strives to be an employer of choice by offering its staff and faculty a wide array of affordable, comprehensive, and competitive benefits. Our benefits are centered on health and wellness, financial security, equity, and work-life balance. We offer medical, dental, vision, 403(b), HSA, FSAs, tuition benefit, pre-tax transit benefits, EAP, and more. To view our benefits in detail, click here.
As one of the nation’s largest Jesuit, Catholic Universities, Loyola University Chicago fosters a transformative cultural experience that honors Diversity, Equity, and Inclusion. We are committed to recruiting and retaining a diverse, mission driven workforce that enables a culture of inclusivity. We act with the heart of a nonprofit organization and an academic enterprise with ethical practices that advance the Jesuit Mission. Loyola actively seeks to build a community of diverse opinions, perspectives, and backgrounds that support our Jesuit tradition, while helping Ramblers foster a sense of belonging and affinity for all.
Loyola University Chicago is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion (except where religion is a bona fide occupational qualification for the job), national origin, sex, age, disability, marital status, sexual orientation, gender identity, protected veteran status or any other factor protected by law.
Quick Link for Posting https://www.careers.luc.edu/postings/27763 Supplemental Questions
Required fields are indicated with an asterisk (*).
* Do you have a high school diploma or equivalent and zero-one year of experience? Yes No * Do you have data processing experience? Yes No * Do you have dispatching experience? Yes No * Please indicate your years of experience dispatching or working with multi-phone line systems: None Less than One Year One to Two Years Two to Five Years Five to Ten Years More than Ten Years * Why do you want to work for Loyola University Chicago?(Open Ended Question)
* How did you hear about this employment opportunity? Public Job Posting Internal Job Posting Agency Referral Advertisement/Publication Personal Referral Website Other Applicant Documents Required Documents Resume Cover Letter/Letter of Application Optional Documents
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