Description We are offering a long-term contract employment opportunity for a Telecommunications Specialist in the healthcare industry. The role will be based in Connecticut. As a Telecommunications Specialist, you will be tasked with applying technical knowledge to projects, partnering with application and infrastructure teams, and handling various roles such as engineering, architecture, and operations. Responsibilities: • Apply technical knowledge and problem-solving methodologies to moderate scope projects, focusing on improving data and systems efficiency. • Collaborate with application and infrastructure teams to identify potential capacity risks and govern remediation statuses. • Carry out hands-on configuration and implementation of systems such as CUCM, Ribbon, and Genesys. • Undertake design roles in consultation with fellow Engineers and architects on the team to develop solutions. • Handle daily operations including system maintenance and troubleshooting. • Configure primary ribbon SBC, SIP trunking between UC systems such as CUCM, Ribbon, CUBE, Twilio, and CVP. • Understand and implement enterprise dial plan architecture. • Gain implementation experience with multi-platform call routing systems like Ribbon PSX and Cisco SME. • Use skills such as Avaya CMS, Cisco Webex Meetings, CRM, Crystal Reports, Management System, About Time, Auditing, Communication, Compliance, and Component Selection to perform tasks efficiently and effectively. Requirements • Proven experience as a Telecommunications Specialist within the Healthcare/NHS industry • Demonstrated proficiency in Avaya CMS and Cisco Webex Meetings • Experience with CRM and Crystal Reports • Familiarity with Management System and About Time software • Strong auditing skills with a keen eye for detail • Excellent communication skills, both written and verbal • Proven track record of adherence to compliance regulations within the Healthcare/NHS industry • Experience in Component Selection within a telecommunications role • Strong problem-solving skills and the ability to work under pressure • Ability to work collaboratively within a team as well as independently • Relevant certifications or qualifications in telecommunications or related field would be advantageous. Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available including medical, vision, dental, life and disability insurance. Employees hired for our FTEP Program are also eligible to enroll in our company’s 401(k) or deferred compensation plan (if eligible). FTEP employees also earn paid time off for vacation, personal needs, and sick time and paid holidays. The amount of Choice Time Off (CTO) received varies based on years of service and is pro-rated based on the hours worked per week. A new FTEP employee earns up to 13 days of CTO and up to 10 paid holidays per calendar year. Learn more at roberthalfbenefits.com/Resources. © 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .