Employment Type:Part timeShift:

Description: Summary
At Mount Carmel, we work to continuously inspire one another. Here, all are welcome. It is this culture of humility and compassion that sets Mount Carmel apart. We see the big picture and do the right thing. That means a dedication to the well-being our both our colleagues and the patients they serve.

Position Purpose:

Telephone Operator monitors all incoming and outgoing telecommunications activities regarding hospital wide communication efforts. First responder to Safety, life support and critical operational systems including but not limited to: traumas, heart teams, code blues, generator alarms, medical gas alarms, fire system activation, medical emergency assistance, security assistance, and emergency response situations. Responsible for the knowledge and ability to react instantaneously to all emergencies. Acts as communication for Safety/Security and Facilities Services.Location: Mount Carmel Grove City - 5300 N Meadows Dr, Grove City, OH 43123Hours of office: 4:00p - 8:00p – four hours, four days a week, one day every other weekend (Saturday and Sunday) Training: Week one 1st shift training 8:00a – 12:00p (Monday through Friday), other training will be during working hours

What You Will Do:

Answering incoming calls – through computer systemMake calls and receive callsCommunicate through radio systemCall codes over PA systemAnswer and transfer calls appropriatelySPOK operating systemEPIC usage

Minimum Qualifications:

Education: High school diploma or equivalent preferred.Experience: Minimum of four-years experience as a telephone operator preferred. Experience in a hospital setting with multi-line switchboard preferred

Position Highlights and Benefits:

Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one.Retirement savings account with employer match starting on day one.Generous paid time off programs.Employee recognition programs.Tuition/professional development reimbursement.Relocation assistance (geographic and position restrictions apply).Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing.Employee Referral Rewards program.Mount Carmel offers DailyPay - if you’re hired as an eligible colleague, you’ll be able to see how much you’ve made every day and transfer your money any time before payday. You deserve to get paid every day!Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups.

Ministry/Facility Information:

Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you’re seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You!

Our Commitment to Diversity and Inclusion
 

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.