This is a hybrid role & team members are required to be in the Dayton, Ohio office location weekly on Monday and Tuesday.

Are you passionate about helping clients meet their needs?
Are you looking for an innovative role?
 

About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case.

About the Role

The Telephonic Legal Training Consultant drives customer awareness regarding the value and differentiators of our products, solutions and content. This is achieved by proactively providing consultative services to customers to ensure maximized use and understanding of LexisNexis products, content and tools by creating account-specific and persona-focused training plans. Through these activities the Consultant increases the number of active users, builds preference and uncovers leads and opportunities to help drive revenue and POS.

Responsibilities

Boosting awareness, active users, and favoritism of LN content, products, and services proactively

Partnering and collaborating with sales reps on preference driving strategies and identifying additional sales opportunities by recommending products and content that meet customer needs

Demonstrating deep product knowledge and acting as an internal resource for sales and marketing

Preparing and delivering specialized telephonic customer presentations to create new active users

Conducting market research, analyzing findings, and sharing information with relevant teams

Performing other duties as assigned

Requirements

Have a JD or equivalent legal experience

In lieu of having a JD, 3 years of customer service or sales experience is required

Have excellent verbal and written communication skills

Demonstrate effective time management and organizational skills

Have the ability to work collaboratively in a team environment to achieve common goals

Work in a way that works for you

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.  We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, we will help you meet your immediate responsibilities and your long-term goals.

Working For You

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
● Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

About the business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

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