Welcome page Returning Candidate? Log back in! Teller Location US-TN-Memphis Posted Date 6 hours ago(12/2/2024 9:00 AM) Job ID 2024-17864 Category Branch Banking Type Regular Part-Time Job Grade 2 FLSA Status Non-Exempt Working Hours Mon Thurs Fri 11-4; Tues Wed 8:30-1:30; Saturday rotation 8:45-12 Job Location: Company Poplar Plaza - 16594 Overview

The purpose of this job is to satisfy the customer by providing quality customer service through the processing of a variety of cash and non-cash transactions and to be responsible for the safekeeping of any cash or cash equivalent items in their possession.

Responsibilities Represent Trustmark professionally, efficiently, and tactfully in order to assure customer satisfaction when in contact with customers, either face-to-face or by telephone. Acknowledge and greet the customer with a smile and call the customer by name (at least twice) while processing deposits and withdrawals for transaction accounts. Always check for customers’ additional needs and thank them as they leave.Continually safeguard the bank’s assets and security of the working environment while processing transactions accurately, securing large dollars, and balancing the teller window daily. All work must be performed within bank guidelines, following bank policies, procedures, and standards of performance.Assist in the development of new business for the bank by identifying customer needs for additional products and services through referring customers to appropriate sales staff, and by completing documentation for all referrals.Process various other transactions including but not limited to night drops, ATM deposits, collection items, wire transfers, foreign currency, credit card transactions, loan payments, money orders, travelers’ cheques and official checks.Perform additional duties as assigned. Qualifications High school graduate or GEDAt least six (6) months of customer service experienceBasic knowledge of math concepts and principlesDetail oriented – must be able to process transactions accurately and efficientlyAbility to work in a team environmentExcellent customer service and sales skillsAbility to meet and greet the public in a professional manner that reinforces TMK’s service standardsAbility to display professional appearance and mannerismsAbility to recognize customer needs and make appropriate referralsAbility to meet referral goals in a retail environmentBasic computer skillsAbility to learn internal technology systems to perform work tasksMust pass Teller Simulation testAbility to communicate effectivelyAbility to handle some daily lifting of boxed or bagged coins required (weight may vary)Balancing experience preferredMust be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens. Options Apply for this job onlineApplyShareRefer this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Trustmark is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, genetic information, pregnancy, national origin, protected veteran or disability status, and any other status protected by law. Upon request, reasonable accommodations will be made for all qualified individuals with disabilities. If you need accommodation for any part of the application process because of a medical condition or disability please send an email to careers@trustmark.com or call 866-213-1418 to let us know the nature of your request.

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