Overview

Hire Resolve’s client, a prominent financial institution known for delivering exceptional banking services, is currently seeking a dynamic and detail-oriented Teller and Enquiries Clerk to join their Durban team.

Responsibilities Teller Processing and Administration Handle cash deposits and withdrawals, EFTs, and internal transfers. Manage account closures and intersystem transfers. Process investment transfers and reversals of fees. Ensure daily balancing of processed work and adherence to security procedures. Update statistics on SharePoint and report suspicious transactions. Scan and upload documentation, including teller reconciliations. Capture EFTs, profit instructions, and debit orders. Forex Processing Process Forex orders, ensuring compliance with SARB and bank policies. Obtain necessary documentation, confirm appointments, and book rates. Finalize and administer deals through iMal and GTS systems. Balance and secure foreign cash daily. Enquiries Administration Assist clients with deposit and withdrawal slips and handle transfer requests. Provide statements, IT3Bs, and authorization for ex-branch withdrawals. Update client information and attend to product-related queries. Issue replacement debit cards and ensure a high level of customer service. Perform security checks and assist with Internet Banking and Mobile App registration. Customer Service Cross-sell the bank’s products and deliver professional client services. Address customer complaints and refer complex requests to the appropriate departments. Compliance Adhere to internal procedures and regulatory compliance. Verify customer identities for all transactions to maintain compliance. Requirements Education: Relevant banking qualification. Experience: 1-2 years of general banking experience or equivalent work experience. Knowledge: Proficiency in banking systems and MS Office. Skills: Strong attention to detail, excellent customer service, and compliance awareness. Benefits Salary negotiable and market-related

Contact Hire Resolve today for your next career-changing move.

Our client is offering a competitive salary for this role based on experience. Apply for this role today, contact Lisa Meyer at Hire Resolve or on LinkedIn. You can also visit the Hire Resolve website: hireresolve.us or email us your CV: financialcareers@hireresolve.za.com

We will contact you telephonically in 3 days should you be suitable for this vacancy.

If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.

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