The Arrow Financial Corporation Family of Companies is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join Lake George team as: Teller (Part-Time) This opportunity may be perfect for you if you have experience in: > Relationship Building > Cash Handling > Customer Service About this position: Tellers serve a vital function in banking by handling a multi-faceted role which includes processing customer transactions, responding to inquiries, and assisting staff and supervisors with the daily operations of the branch. This client-facing position is key to creating a quality customer experience which is highlighted by accurate and timely handling of transactions, extreme attention to safeguarding customers information and detecting/preventing fraud. This position is 20 hours a week. Responsibilities > Provide consistent, outstanding customer service by anticipating and reacting to customer needs; build and maintain customer relations. > Process transactions accurately and efficiently; follow proper cash handling procedures. > Identify and pursue opportunities to help customers through appropriate product/service recommendations; support sales efforts of Company through active participation in cross-sell/referral program. > Answer account and banking related questions (i.e., interest rates, service charges, account histories, etc.) while complying with disclosure requirements, regulations, and consumer privacy policies. > Adhere to company policies, procedures, and requirement to prevent and detect fraud, maintain branch safety and security standards, and protect customer and Company resources; identify counterfeit currency and monetary instruments. > Balance cash drawer and adhere to established cash limits. > Maintain up-to-date knowledge of and adhere to applicable federal regulations, Company policies, and procedures. Complete all required training in timely manner. What you will need to thrive in this role: In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having: Education/Certifications: > High School Diploma or equivalent required > 2 years of experience in customer service, cash handling, or retail sales preferred Skills/Knowledge: > Strong communication skills, both written and verbal; comfortable communicating with customers, team members, and management > Quality customer service skills; friendly, helpful attitude and patient attentiveness > Ability to remain detail-oriented while following procedures and providing good customer experience > Demonstrated ability to complete multiple tasks while staying aware of surroundings > Understanding of importance of discretion and confidentiality; demonstrate good ethics and integrity > Skilled in Microsoft Office Suite (Word, Excel and Outlook); ability to learn banking related software Other: > Must be able to travel to various branches as needed > Will work rotating Saturday schedule Physical Demands > Must be able to lift up to 15 lbs. at times > Will need to stand for long periods of time > Repetitive use of telephone, computer, computer mouse, and keyboard What we will bring to the table: We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. Through our total rewards program, we offer a comprehensive benefits package featuring: > Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays > Medical, Dental, and Vision Insurance and Flexible Spending Plan > Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership > Education and Tuition Reimbursement > Employee Assistance Program for our employees and their immediate family members We are an Equal Opportunity Employer. Our employment decisions are made without regard for: race, color, religion, national origin or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status, or any other characteristic protected by law. As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. Through our subsidiaries we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans. We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation’s leading publications and bank-rating firms. The salary range for this position is $17.00 - $20.00 the Company’s incentive programs, subject to individual and company performance. L1-st1