University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023. Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. Posted Job Title Temp Front Desk Job Profile Title Temporary Employee - Non-Exempt Job Description Summary This temporary part-time front desk position located in Kennett Square PA at New Bolton Center’s Large Animal Hospital will provide exceptional customer service to external and internal clients. The front desk operates 24 hours a day, seven days a week including holidays. This position requires availability on Saturdays and Sundays and flexibility to work daytime, evening, and overnight shifts. The nature of the work performed in this position requires excellent communication skills, attention to detail and a knowledge of Equine, Bovine and Small Ruminant husbandry. Job Description Greet and interact professionally with all internal and external clients, including owners, shippers, trainers, clinicians, and other department staff to convey information on incoming or discharging patients, including Emergencies, which often involves numerous staff and complex instructions. Enter, process, and/or print admission and discharge forms to facilitate efficient patient movements through the Hospital. Interact with clients in a professional manner to collect, post, and reconcile payments for cases being discharged or emergency cases being admitted. Perform clerical functions to ensure patient records and Hospital census are accurately maintained and handled appropriately.Answer incoming calls and route calls appropriately, in a friendly and respectful manner. Follow standard operating procedures and update them, where necessary. Notify appropriate internal or external clients of changes that affect them.Provide accurate information such as travel directions, emergency instructions, and package delivery instructions to internal and external clients in a friendly and professional manner.Schedule appointments for clients in service areas not supported by administrative assistants. Enter pre-admission information into system and generate appropriate paperworkPerform additional duties that may be assigned by the supervisor Job Location - City, State Kennett Square, Pennsylvania Department / School School of Veterinary Medicine Pay Range $7.25 - $18.00 Hourly Rate Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile. Affirmative Action Statement Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class. Special Requirements Background check may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job. The University of Pennsylvania's special character is reflected in the diversity of the Penn community. We seek talented faculty and staff who will constitute a vibrant community that draws on the strength that comes with a substantive institutional commitment to diversity along dimensions of race, ethnicity, gender, sexual orientation, age, religion, disability, veteran status, interests, perspectives, and socioeconomic status. Grounded in equal opportunity, nondiscrimination, and affirmative action, Penn's robust commitment to diversity is fundamental to the University's mission of advancing knowledge, educating leaders for all sectors of society, and public service. The University of Pennsylvania prohibits unlawful discrimination based on race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.