“They made it easier for me to live, breathe, eat, and stay clean. Without them, I’d be waiting somewhere, waiting for someone to give me a chance to live...” - Client from Telecare 

What You Will Do to Change Lives 

The Office Coordinator I works on a variety of administrative tasks and financial operations functions to support business operations.  

Shifts Available:

Full Time; Days 7:30am - 4:00pm; Monday - Friday

This is a temporary position for approximately 6 months

Expected starting wage range is $26.31 - $31.72.   Telecare applies geographic differentials to its pay ranges.  The pay range assigned to this role will be based on the geographic location from which the role is performed.  Starting pay is commensurate with relevant experience above the minimum requirements.

What You Bring to the Table (Must Have) 

• High School or GED
• One (1) year of administration experience
• Knowledgeable and proficient in MS Office programs
• Experienced entering data into computer systems
• Must be at least 18 years of age

Preferred:
• Two (2) years of administration experience
• Experience in Healthcare field

What’s In It for You* 

Paid Time Off: For Full Time Employee it is 16.7 days in your first year   Nine Paid Holidays  Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship  Online University Tuition Discount and Company Scholarships   Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan  For more information visit:  https://www.telecarecorp.com/benefits 

Join Our Compassionate Team 

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. 

The Muriel Wright Recovery Center CRT is a 15-bed, voluntary crisis residential treatment center on Santa Clara County’s Muriel Wright behavioral health campus in San Jose, California. The CRT is co-located on the same campus as the Substance Use Treatment Services (SUTS) program.  The program was created as an alternative to and diversion from Emergency Psychiatric Services (EPS), acute psychiatric hospitalization, and incarceration. The CRT will serve a co-ed population with 90% male and 10% female census predicted; all referrals will be persons with justice-involved mental health status. The average length of stay for this program is 14-21 days.  The Muriel Wright Recovery Center CRT program is under contract with Santa Clara County Behavioral Health Services Department. 

ESSENTIAL FUNCTIONS
• Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with the internal and external stakeholders

Finance Driven Job duties:
• Facilitates Rep Payee services
• Facilitates Trust Banking services
• Prepares and validates payroll
• Enters AP batches weekly into accounting software
• Monitors client eligibility at admission/enrollment and throughout stay
• Prepares and reviews credit card entries
• Provides and maintains revenue information; provides billing information to A/R department and County agencies
• Records and deposits cash receipts
• Determines monthly journal entries required and confirms correct information is on reports
• Organizes, secures and maintains all files, records, cash, cash dispensing and cash equivalents in accordance with policies and procedures
Medical Records Driven Job duties:
• Basic chart preparation and following checklists for charts to assure compliance with standards (notes deficiencies)
• Orders medical records forms and supplies
• Safeguards confidential information per policies and requirements
Human Resources Driven job duties:
• Maintains personnel files per standard and checklist
• Distributes HR information to program personnel as directed by Corporate HR
• Assists in promoting open positions
• Schedules Interviews, prescreens potential candidates, checks references, schedules physicals, creates conditional offer packets and coordinates the conditional offer process
• Tracks new hire paperwork and documentation including credentialing
• Enters information into TOP/Relias
• Runs and tracks MVR reports
• Processes Shoes for crew’s orders
• Maintains OSHA logs and completes Workers' Compensation Reports, completes incident reports. Participates and helps coordinate Safety Meetings
• Close out terminated files
Information Technology driven job Duties:
• Acts as point of contact between program and IT for maintenance of phones, computers, hardware and software
• Provides limited computer systems support to staff
Program/Department driven job duties:
• Assist with staff scheduling
• Order supplies (food, office, maintenance)
• Assist with events
• Prepares correspondence, agendas, meeting minutes/notes
• Assists leadership with special projects
• May serve as a relief or back up for the receptionist or other Administrative positions
• Calendars administrative tasks including MOU expirations, safety meetings, drills, etc.
• Helps coordinate and address maintenance requests
• Helps facilitate staff scheduling

EOE AA M/F/V/Disability 

*May vary by location and position type 

Full Job Description will be provided if selected for an interview. 

If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.