**Job Title: Utilization Management Outpatient** **Location: Remote in Rancho Cucamonga, CA (once in a month in Rancho office)** **Assignment Duration: 6 months** **Pay Rate Range: $20 to $23/hr** **Key Responsibilities** 1. Monitor the RightFax Server to ensure all referrals are processed within required turnaround times. 2. Review referral forms for completeness, obtain missing demographic information, and attempt initial coding of uncoded referrals. 3. Ensure accuracy in processing and approving referrals at the UM Coordinator level. 4. Answer provider calls professionally and courteously on behalf of the Utilization Management Department. 5. Collaborate with Utilization Management Nurses to communicate with providers regarding authorizations, modifications, denials, and other UM-related matters. 6. Assist Management or Utilization Management Nurses as needed. **Education & Experience** + Minimum of 3 years of experience as a Data Entry Specialist or Coordinator + High school diploma or GED required **Key Qualifications** + Knowledge of ICD-9/10 and CPT codes + Experience in Managed Care or a physician’s office (required) + Proficiency in computer applications, including word processing, databases, and spreadsheets + Strong customer service skills ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.