Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond.  As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community.  Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day.  Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015.
 

Position Summary
 The Business Support Specialist works collaboratively with the entire Support Services team to provide a variety of support related services and is responsible for processing outgoing and interoffice mail, sorting and distributing incoming mail, shipping and receiving packages, bindery operations, providing courier services to multiple locations, fleet management, operating and maintaining specialized mail processing machinery on a daily basis. The Business Support Specialist will partner with the Facilities team to ensure proper maintenance of our equipment at sites, receiving and delivery of supplies and supports our Safety program by assisting with inspections, maintaining supplies and performing ergonomic evaluations for employees of Martin’s Point Health Care.
Job Description

Key Outcomes:

Transports mail, confidential information, x-rays  and medical records, equipment, and supplies in a courteous, respectful and timely manner to ensure efficient flow of information throughout all locationsReceive, collect, sort, and deliver interoffice mail, USPS mail, UPS, FedEx and other carrier letters and small packages company-wide for multiple locations in accordance with USPS, FedEx and various vendors regulationsProcesses outgoing mail and packages from our internal department according to department guidelinesReceive incoming shipments to verify correctness of items, check for damaged goods, ensure that goods are appropriately routed to various departmentsScan package deliveries using Tektrack software to monitor and maintain receiving log and collaborate with Procurement to reconcile Purchase OrdersSafely and effectively maintains and operates USPS approved postage equipment and machinery; inserting, collating, folding, stuffing and coordinating with mail processingIdentify, set up and program the Pitney Bowes inserter machine according to job requirements while performing quality checks during the production runProvides exceptional customer service, production coordination, quality control and supply management in support of the department’s balanced scorecardReceive, transport and log check/cash deposits from MPHC locations  to TD BankTransports pharmaceuticals, lab specimens, toxic waste bio-medical instruments and hazardous materials, between our sites and offsite facilities in compliance with federal, state and local government guidelinesSafely operates MPHC vehicles according to MPHC protocolAssures all records and logs maintained by the team are accurate and remain up-to-date according to governmental and department guidelinesMaintains active Ergonomic Team Member status by attending team meetings/training sessions and performing ergonomic evaluationsServes as backup for answering the  Support Services emergency hot line by prioritizing and coordinating response according to the level of emergency and established protocolsPerforms quarterly safety inspections and maintains first aid kits throughout the organizationActive involvement in quality improvement projects and initiatives in support of the fiscal integrity of the organizationMaintains individual work area and team area in a clean and organized fashionAssist in identifying process and quality improvementsMaintains vehicle maintenance for the MPHC fleet; manage annual inspections, tracking mileage, registration, repairs, fueling, transpass, insurance and monthly billing invoices for Martin’s Point fleet of vehiclesOther duties as assigned

Education/Experience:

Valid Maine driver’s licenseHigh School diploma or GED4+ years mailroom operations or relevant work experience

Skills/Knowledge/Competencies (Behaviors):

Demonstrates an understanding of and alignment with Martin’s Point Values.Must be a self-starter, able to work independently with attention to detailMust be able to follow written and oral instructionVisual acuity and fine motor skills are needed for daily routine tasksMaintain confidentiality and be able to function independently in a team environmentMust be comfortable in a high energy environmentKnowledge of mechanical operations of mailroom equipmentMust have strong computer skills – ability to program various systems including Pitney Bowes inserter, Pitney Bowes USPS postal machine, Tektrack software and database managementPrompt, neat, courteous and efficient in dealings with staff, patients and external customersStrong communications skills – ability to communicate well at all levels of the organization demonstrating tact, diplomacy and sensitivityAbility to perform the physical requirements of the job to include bending, stooping, standing for long periods of time and lifting up to lift 50 poundsModel good safety habits

We are an equal opportunity/affirmative action employer.

Do you have a question about careers at Martin’s Point Health Care? Contact us at: jobinquiries@martinspoint.org