The Temporary Sales/Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work, supporting the flow of product from the moment of receipt through the point of sale is essential to this role.

Sample of tasks required of role:

SALES FLOOR:

Support sales floor activities, as directed Regularly analyze sales floor to assess replenishment needs Replenish sales floor/assigned zone  Effectively communicate information pertaining to price points, features/benefits, color and stock availability to multiple customers  Respond to customer requests confidently; partner with sales team or Store Management, when needed Upkeep housekeeping standards

 

STOCKROOM / WAREHOUSE:

Receive shipment and transfers  Notify Store Management when new product arrives  Scan cartons/transfers, verifying store information is correct  Communicate all discrepancies to Store Management  Process shipment/transfers according to Coach standards and timeframes  Organize and clean stock room daily; to include offsite / remote warehouse as applicable  Shift/organize product in the stockroom; react to sell through and make room for new product  Manage stock levels/product ownership in back-of-house and sales floor  Prepare and conduct regular cycle counts, as directed  Participate in store physical inventory counts, as scheduled  Maintain Company Loss Prevention standards

 

Additional Requirements
Experience: 1- 3 years of previous retail experience (cashier/stock experience, sales etc.) preferred. Possesses current knowledge of fashion trends and competition in the marketplace.

Education: High school diploma or equivalent; college degree preferred.

Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop,
Mobile POS and Internet), utilize walkie talkie, understand, and read price and product sheets.

Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.

 

Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother’s Day, etc.).

BASE PAY RANGE: $16 - $19 

Requisition ID: 110591