Tenant Resources Specialist Park House, 4275 Park Ave, Bronx, New York, United States of America Req #2785 Tuesday, October 22, 2024 ABOUT US: - We believe that everyone deserves a home! Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness. But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home. Located in t he Bronx, Park House offers 248 units of permanent supportive housing to low-income New Yor kers , and chronically homeless individuals, including individuals with mental illness. Breaking Ground coordinates property management services. Reporting to the Assistant Program Director , the Tenant Resources Specialis t is responsible for providing direct services to tenants who are referred for services at the Park House Hub located at Breaking Ground’s 248-unit affordable housing project for families in the Bronx . Tenants are referred through self-referral, staff referral, or active tenant outreach) focusing on sustaining housing and improving overall health and well-being. This position has a 35-hour work week. ESSENTIAL DUTIES AND RESPONSIBILITIES: + Provide direct service to tenants referred for services at the Park House Hub in both individual and group settings, including individual needs assessment; information and referral services, including connection to benefits, health care, substance use treatment, employment, job training, etc.; and very short-term, solutions-focused case management + Partner with the Assistant Director to conduct Park House needs-assessments and provide intensive outreach to building tenants to inform them of available services and encourage service uti lization + Help develop programming and events that are respon sive to identifie d needs and host and engage tenants in programming (e.g., groups) and events (at least 15 per year). + Collaborate with the Assistant Director and Park House Property Management staff to arrange for more intensive services for clients with rental arrears or other issues in the building + Partner with Tenant and Aging Services team to develop resource s and referral network s + Document service delivery and outcomes in recordkeeping system timely + Perform other duties as assigned MINIMUM QUALIFICATIONS: + Bachelor’s degree or equivalent experience + Demonstrated ability to work independently, including without constant onsite supervisory presence Excellent time management skills + Experience working with homeless and substance-using populations strongly preferred + CPR and First Aid certifications preferred + Exceptional oral and written communication skills + Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams + Experience with Foothold Technology (A.W.A.R.D.S.) software preferred + B ilingual preferred + Valid NY or NJ driver’s license with a good driving record, as defined by Breaking Ground is preferred EOE/M/F/Vet/Disabled Other details + Pay Type Hourly + Min Hiring Rate $25.82 + Max Hiring Rate $25.82 Apply Now + Park House, 4275 Park Ave, Bronx, New York, United States of America