JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

As a Tenant Service Coordinator at JLL, you will apply your friendly, outgoing personality and administrative skills to support our office property management team by greeting visitors and answering the phones, coding invoices, driving the coordination of events. This is a great opportunity for you to start your career in commercial property management if you have a positive attitude, are proactive and can think ahead to anticipate the administrative needs of the team.
 

Responsibilities

Regularly monitor email, phones and work order system; ensuring prompt and courteous responses and directing correspondence to appropriate personnel as neededPrepare high-quality tenant memos and correspondence as directed by the Manager.Monitor tenant work orders and follow up to ensure timely completion.Facilitate tenant move-ins/move-outs by coordinating arrangements, notifications, and insurance requirements.Receive building access requests and coordinate access for visitors and vendorsAssist property team in the development and implementation of property and employee manualAssist team members with property budget preparation and recurring reporting, as requestedAssist in planning an annual safety warden meeting and updating emergency procedures and documentationAbility to calculate figures and amounts such as discounts, interest, proportions and percentagesCapable of developing effective and constructive solutions to challenges and obstacles

Being a relationship builder

Keeping our building tenants and owners happy is always top of mind. You will be the liaison between tenants, vendors and building staff to ensure our buildings are clean, functional and welcoming.  You are accountable, collaborative and demonstrate enthusiasm for implementing innovative ideas in a team environment. You thrive on change and learning new things, and can shift gears comfortably
 

An Achiever

We’ll expect you to act decisively, think big, and manage your time to meet deadlines in a fast-paced, high volume environment. Most importantly, you’ll want to contribute to a diverse, supportive, and talented team.

Location:

On-site –Chicago, IL

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

Accepting applications on an ongoing basis until candidate identified.