Key areas of responsibilities
• Proactive monitoring of CRM leads and opportunities statuses for timely creation of commercial offers and avoidance of duplicates.
• Responsible for the creation of pre-bid documentation and presentations for existing and potential customers
• Proceeding Quotation Desk (QD) requests and preparation of QD output with certain time limits according to KPIs.
• Interaction with Marketing, Master Data and Order Desk to prepare QD output.
• Get QD output approved by relevant Approvers according to Delegation Matrix.
• Cost and price calculation.
• Gathering quotation prerequisites.
• Quotation creation/change in SAP/Excel.
• Conversion of QD output to Commercial Offer.
• Prepare Commercial Offer for Customer (paper or electronic version) including alignment of non-standard terms with relevant stakeholders.
• Get the confirmation of Commercial Offer from Customer or KAM.
• Ask Order Desk to place order based on Signed/Confirmed Commercial offer.
• Enable the development of strong customer relationships.
• Responsible for the Contract Variation process
• Initiate Business case creating in case of Complex Quote (services, extended warranty etc.). In charge of Business case preparation and approval.
• Enter special prices in SAP before shipment.
• Quarterly analysis of tender results (total amount of tenders found, total amount of tenders won, reasons of nonparticipation, partner participation)
• Make sure that all special prices were entered correctly before shipment.
Key performance indicators
• Philips behaviors and competences
• Proven and successful track record in the development and implementation of bids and tenders.
• Strong team player with the ability to engage across key business areas.
• Attentions to details
• Deliver results
• The ability to manage stakeholders
• Certified LEAN Basic