Austin, TX, 78703, USA
2 days ago
Tennis Pro Shop Desk Attendant | Part-Time Barton Creek Country Club
Location Barton Creek Country Club’s success is due to its dedicated, intelligent and self-motivated family of associates who work together to deliver personalized service to the club’s members and maintain the company’s trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged, then this is the place for you. Barton Creek Country Club associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Barton Creek Country Club may be your perfect match. Job Description Omni Hotels & Resorts is seekingPart Time | Tennis Desk Attendant for the beautiful new Barton Creek Country Club! If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni! We are proud to announce we ranked among the best resorts in Texas: Top 10 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2023 Responsible for providing superior service at the front desk to our resort guests and members that utilize the Tennis Center facility. Responsibilities + Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the resort. + Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working. + Smile, welcome our guests and members. Use their name whenever possible. + Fold and stock towels throughout the facility. + Assist in maintaining the cleanliness and orderliness of the facility. + Complete and initial daily task lists. + Record information regarding member and guests issues, housekeeping and engineering needs and turn in to Supervisor/Manager daily. + Become proficient in using ResortSuite for sales and charges. + Run nightly report for closing shift and submit to Accounting. + Answer the phone and take messages. + Maintain knowledge of current tennis programs. + Maintain knowledge of the resort amenities, especially Fitness, Spa, Kid’s Club, Coffee Market, Aquatics, and Pool Cabanas. Qualifications + Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone. + Previous customer service experience is strongly preferred. + Ability to think clearly, quickly and make concise decisions. + Ability to work cohesively with co-workers both within and outside of your department. + Scheduling flexibility, including willingness to work primarily weekends and occasional holidays. + Ability to accurately and efficiently input information into computer systems. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp\_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com Job LocationsUS-TX-Austin Posted Date1 week ago(9/16/2024 12:33 PM) Requisition ID 2024-114609 # of Openings 1 Category (Portal Searching) Recreation
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