Job Summary

Job Description

What is the opportunity?

As the Term Switch/Inforce Sales Support Representative, you will be responsible to be the one point of contact for Advisors to navigate Head Office on their behalf. You will also provide superior sales support and service to Advisors in order to achieve regional sales targets.

What will you do?  

Initiate and respond to calls from producers and provide product and administration support as required.  Takes ownership and accountability in resolving customer inquiries and issues.  Determines appropriate action for complex issues, both internally and externally, with minimal management involvement.  Proactively recommends solutions and ideas when resolving problems.Assist Sales Consultant with analyzing blocks of business and identifying opportunities for additional premium.  New Business: Manages all requirements of the new business process from quoting, contracting and application submission.Provide education and training to producers and their staff on running quotations, application completion, product information and RBC systems.   Provide marketing support to Sr. Sales Consultant – develop kits, letters, presentations, etc.  Assist with revenue generation activities specific to each MGA strategy.Establish relationships with the key staff of MGAs. Assists in new producer set-up including proactive calling and follow-up.Work closely with internal partners to provide seamless service to MGA (GSI analyst, New Business, Underwriting)Successfully complete RBCI required Campus Courses prior to stated deadlinesParticipate in call campaigns as they arise. 

Here’s what we need from you:

Must-have

Excellent organizational skills,Initiative & Proactive DriveProven Oral & Written Communication SkillsTime Management SkillsWillingness to Learn and Adapt to change.

Nice to Have

Client Management and Problem Resolution skillsGood product knowledge on all lines of business (Life, LB, Wealth)Understanding of competitive landscape and marketplace. System knowledge – Microsoft Office, Illustrations, Excel, etc.Experience working within a Team environment.

What’s in it for you?

A Total Rewards program that includes flexible benefits, work/life balance and career development programs and investment and retirement savings plansCompetitive pay and high-earning potentialAll the tools, training, and team support you need to grow your business and careerFlexible work/life balance optionsSophisticated RBCI software tools to boost your productivity and grow your business

RBC Insurance is an organization that succeeds by bringing out the best in its people. You’ll be part of a supportive, inclusive team that shares common values – including a fundamental respect for each other. At the heart of this is a commitment to diversity. RBC respects and responds to the many competing and evolving priorities in our lives – so you can focus on what you can do best – putting clients first.

The expected salary range for the above position is $41,000 - $65,000 depending on factors including but not limited to the candidate’s experience, skills, registration status; market conditions; and business needs.

This position may be eligible to receive a discretionary/variable incentive payout.

RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

Drives RBC’s high-performance cultureEnables collective achievement of our strategic goalsGenerates sustainable shareholder returns and above market shareholder value

Job Skills

Additional Job Details

Address:

2985 VIRTUAL WAY, SUITE 302:VANCOUVER

City:

VANCOUVER

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

INSURANCE

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-02-25

Application Deadline:

2025-03-04

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.