At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us! **Job Summary** The Terminal Coordinatoris responsible foroverseeing the daily fluidity of their respective terminal or territory. Terminal fluidity is driven primarily by prioritizing safety through policy implementation, consistent process management and effective use of all available assets. All employeesare required tofollow the safety rules associated to their craft to avoid injuries and accidents. The role leads by example in terms of safety compliance and promotes discretionary effort related to rule compliance amongst all employees through awareness and education. The incumbentoperateswith a mix of unionized employees and managers.Additionaltasks include overseeing the process implementation amongst both groups of CN employees with strict adherence to local collective agreements. Assets within Intermodal include reach stacker cranes, gantry cranes, shunt trucks and hitch trucks, all of which are used to unload and load intermodal railcars with a variety of different container sizes that primarily sit on chassis or trailers. The position also ensures management of assets in a way that enables cost effective loading and unloading of Intermodal trains and efficient service to the trucking community that uses CN terminals. **Main Responsibilities** Safety and Compliance Management + Controldaily safety requirements + Validate rule compliance including positive feedback for compliance andappropriate follow-upfor non-compliance + Providecoachingandformal statements Placement and Productivity + Plan placement andmonitorproductivity on all assets to successfully unload inbound trains and fully load outbound trains for on-time departures Staff Management + Onboard, coachand mentor all employees on process changes and operational requirements Trucking Management + Ensure trucking community is receivingtimelyservice to limit truck driver dwellsin the terminal Working Conditions The role is performed ina 24/7officeenvironment andwork shifts include overnight hours,weekendsand holidays.The role is partiallyperformed outdoors invarious typesof weather and environmental conditions.The role requires being available on-call 24/7 to respond to critical incidences. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure and stress. **Requirements** Experience **Terminal Coordination** + Minimum 5 yearsofexperience in an operation environment + Experienceleadingalarge unionizedworkforce + Experience in a 24/7 environment + Experiencedirectingemployees with safety sensitive or safety critical jobs Education/Certification/Designation + Post Secondary Degree with a specialization in Operations or Marketing* + Valid Driver’s Licence + First Aid Certification *Any designation for these above would be considered as an asset Competencies + Follows safety procedures, information security instructions and Environmental, Social and Governance (ESG) principles to lead by example + Cultivates relationships to proactively support customers’ supply chain needs or those that support them + Collaborates with key internal stakeholders to enable higher productivity + Inspires others with impactful communications and adapts to the audience + Leverages feedback and coaching to improve performance + Makes informed andtimelydecisions to get things done + Applies analytical thinking to make recommendations that pursue sustainable performance + Deals with pressure and change by staying calm to quickly adapt to changes Technical Skills/Knowledge + Understanding of Safety Managementprinciples + Knowledge of Microsoft Office (Word, Excel, and PowerPoint) + Knowledge of business and management principles involved in strategic planning, resource allocation and process management **About CN** CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.