Returning Candidate? Log back in! Terrain Assistant Manager - Nursery Location US-CT-Westport ID 2024-11782 Job Family Stores Employee Type Regular Position Type Full-Time Location

This position is located at 561 Post Road East, Westport, Connecticut, 06880 United States Role Summary

The Assistant Manager of the Nursery Department contributes to creating a customer-centric environment by supporting the store leadership team in service, selling, and daily processes. They are an expert in Nursery Department operating procedures and support mentorship of the associate team.

Role Responsibilities

Customer Experience

Leads by example in cultivating Terrain’s four promises: to welcome, to inspire, to inform and to appreciate our customerShares nursery product knowledge, new arrivals, and current trends to inform the customer and inspire their indoor and outdoor spacesCollaborates with the leadership team and Artisans on the creation of an engaging visual experience that appeals to the customerUtilizes technology to deliver a seamless, omni-channel shopping experience through execution of all omni services

Leadership + Team Management

Actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, and management of daily zonesSeeks out knowledge to become a product and vendor expert; plans and executes meetings that are collaborative, educational, and elevate employee confidence in servicing the customerSupports team development with new hire onboarding and continued education of the team through cross training of multiple departmentsProvides timely and specific employee feedback to create a culture of action and accountability

Visual + Business Operations

Supports daily operating processes such as opening and closing procedures, omni and shipment processes, and helping with facilities or IT issuesAssists in visual needs including store cleanliness, product display standards, stock level maintenance, visual merchandising updates, promotional signage, and markdown executionAdheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Communication + Relationships

Contributes to an inclusive and people-first philosophy; engages with employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supportedChecks in with leadership to maintain communication and teamwork on completing store objectives; is open and responsive to feedbackProvides insights related to the customer and employee experience and communicates feedback to the Shop or Store Manager Role Qualifications Terrain brand fan2+ years leadership experienceKnowledge of home décor trends & gardeningAbility to work flexible hours to meet the needs of the store including nights, weekends, and holidaysEagerness to learn and grow within the organization The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits

Pay Range Starting from USD $22.00/Hr. EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees. Options ApplyApplyShareSubmit a ReferralRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Not finding the perfect fit?

Join our Talent Community to be notified about roles and hiring events that align with your job interests!

Application FAQs

Software Powered by iCIMS
www.icims.com